Learning Management System Administrator

The LMS Administrator is responsible for managing and maintaining the organization’s Learning Management System (LMS). This role ensures smooth operation of the platform, efficient delivery of online learning programs, accurate reporting, and an excellent learning experience for all users.

Key Responsibilities : Administer and maintain the Learning Management System (e.g., create users, assign roles, manage groups, and troubleshoot issues).

Upload and manage eLearning content (SCORM / xAPI / AICC-compliant), videos, and other learning materials.

Create and manage learning paths, curricula, and certifications.

Generate and analyze reports on learner progress, course completion, and compliance.

Provide technical support and guidance to learners and trainers.

Collaborate with HR, IT, and L&D teams to align the LMS with organizational learning goals.

Test and implement LMS upgrades or new features in coordination with vendors or IT.

Ensure data accuracy, system security, and compliance with company policies.

Qualifications : Bachelor’s degree in Information Technology, Education, HR, or a related field.

4+ years of experience administering an LMS (such as Moodle, Docebo, SuccessFactors, Cornerstone, Blackboard, or TalentLMS).

Familiarity with SCORM / xAPI standards and eLearning authoring tools (Articulate, Captivate, etc.).

Strong analytical and troubleshooting skills.

Excellent communication and organizational abilities.

Preferred Skills : Experience with LMS integrations (SSO, HRIS, CRM).

Basic HTML / CSS knowledge for minor content customization.

Understanding of adult learning principles and digital learning best practices.