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Travel Technology Analyst

Travel Technology Analyst

Thomas Cook India LimitedRepublic Of India, IN
18 hours ago
Job description

🚀 About Us

We’re building the next generation of travel technology — a future-ready Flights Platform that empowers travel agents, consolidators, and TMCs to connect, sell, and scale seamlessly.

Born from the trusted legacy of Thomas Cook India (Est. 1881) , we’re now operating with the energy and agility of a startup within an enterprise — reimagining how flight distribution works through APIs, automation, and data-driven experiences.

If you’re obsessed with building smarter travel systems, love connecting dots between business and tech, and thrive in fast-paced problem-solving environments — this is your runway.

💡 The Opportunity

We’re looking for a Business Analyst (Flights Product) who wants to be at the forefront of redefining travel distribution.

You’ll work hand-in-hand with product managers, engineers, and global suppliers to design, test, and deliver world-class flight experiences powered by GDS, LCC, and NDC APIs .

This isn’t a routine BA role. You’ll be crafting the functional backbone of an industry-defining platform , influencing everything from API workflows to agent UX, and ensuring our Flights Product is future-proof, scalable, and delightful to use.

🧩 What You’ll Do

1. Shape the Product Vision

  • Partner with product and business teams to translate ideas into crisp, executable requirements.
  • Map real-world travel agent workflows into seamless digital journeys — from search to settlement.
  • Write detailed FSDs, SRSs and process flows that developers and testers love working with.

2. Drive API Integrations

  • Lead integration discovery for GDS, NDC, LCC , and aggregator APIs — from feasibility to go-live.
  • Collaborate with vendors and tech teams to make APIs smarter, faster, and more resilient.
  • Validate API responses, edge cases, and error handling to ensure bulletproof transactions.

    • 3. Own Quality and Launch Readiness

  • Design and execute UATs, regression tests , and functional scenarios that mimic real-world use cases.
  • Identify breakpoints early and work with developers to fix them fast.
  • Plan go-lives with surgical precision — ensuring stability, performance, and adoption.

    • 4. Be the Bridge Between Business & Tech

  • Speak both languages — translate complex logic into business clarity and business goals into tech precision.
  • Champion functional governance, track CRs / bugs, and ensure nothing falls through the cracks.
  • Use data to back your decisions, measure impact, and push for continuous improvement.

    • 🧠 What You Bring

  • 3–5 years of experience as a Business Analyst in Travel Tech (Flights / GDS / NDC / API projects).
  • Deep understanding of airline distribution systems , PNR lifecycle, and fare management.
  • Experience with Postman , JIRA , Confluence , Swagger , and data validation tools .
  • Strong documentation, analytical, and problem-solving skills.
  • Passion for product building — not just requirement writing.
  • High ownership mindset — “If it’s broken, I’ll fix it. If it can be better, I’ll make it better.”

    • 🌍 Why Join Us

  • Be part of a core team building an industry-first Flights Product for the global travel space.
  • Work on cutting-edge API integrations with leading GDS, NDC, and LCC providers.
  • Experience startup agility backed by enterprise stability — best of both worlds.
  • Learn fast, own big, and make your mark on something that scales globally.

    • ✉️ Apply Now

    If you’re excited about transforming how the world books and sells flights — we want to talk.

    Apply via LinkedIn or send your resume to jeetraj.shah2@thomascook.in

    with the subject line : “BA – Flights Product”

    Hiring Process :

    1️⃣ Functional Case Task

    2️⃣ Three Rounds – Product, Tech & Leadership

    3️⃣ Reference Check

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    Technology Analyst • Republic Of India, IN