Talent.com
No longer accepting applications
Associate Director - Client Servicing

Associate Director - Client Servicing

FoxyMoronKanpur, IN
9 hours ago
Job description

Job Purpose : Lead and coordinate the strategic planning and execution processes to ensure client satisfaction, team productivity, and business growth.

Roles and Responsibilities :

1. Strategic Planning and Communication :

  • Develop and communicate Annual Operating Plans (AOP) based on client briefs, adapting them to changes in client needs or digital platform policies.
  • Lead client pitching process by generating innovative concepts in collaboration with internal teams.

2. Brand Positioning and Differentiation :

  • Define brand positioning strategies that distinguish clients from competitors and resonate with target audiences.

    • 3. Quality Analysis and Innovation :

  • Analyze business-as-usual (BAU) operations to identify opportunities for experimentation and innovation.

    • 4. Performance Analysis and Reporting :

  • Evaluate marketing success through social media reports, identifying improvement areas and demonstrating value to stakeholders.

    • 5. Resource Planning and Contract Management :

  • Update resource planning quarterly and ensure timely contract renewals, addressing obstacles proactively.

    • 6. Financial Management :

  • Maintain monthly client P&Ls, ensuring billing targets are met.

    • 7. Brief Review and Approval :

  • Review and vet client briefs, ensuring alignment with execution plans and strategies.

    • 8. Client Relationship Management :

  • Conduct regular meetings with clients to understand strategic growth plans and identify upsell opportunities.
  • Establish clear benchmarks and review timelines to ensure client satisfaction.
  • Follow up on overdue payments, acting as a point of contact for high-priority escalations.

    • 9. Legal Compliance and Education :

  • Educate team members on legal considerations, ensuring campaigns adhere to legal boundaries.

    • 10. Strategic Inputs and Innovation :

  • Provide strategic inputs to competitor analysis, identifying opportunities for process improvements and new business avenues.

    • 11. Team Development and Training :

  • Conduct weekly team meetings, provide feedback, and mentor teams for proactive problem-solving.
  • Structure training programs with the L&D team to improve work quality and specific competencies.

    • 12. Team Growth :

  • Hire capable independent resources that can understand, communicate and execute client briefs accurately
    • Create a job alert for this search

    Client Servicing • Kanpur, IN

    Related jobs
    • Promoted
    • New!
    Client Operations Associate

    Client Operations Associate

    ABN CapitalKanpur, Uttar Pradesh, India
    Job Title : Associate – Client Operations & Compliance Location : Ghatkopar, Mumbai, Maharashtra (In-Person) Company : ABN Capital About ABN Capital ABN Capital is a proprietary investment and PMS...Show moreLast updated: 1 hour ago
    • Promoted
    Associate-Academic Delivery

    Associate-Academic Delivery

    EmeritusKanpur, IN
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 6 days ago
    • Promoted
    Senior Tax Associate

    Senior Tax Associate

    ElevateKanpur, IN
    Elevate LLC is a national platform built to partner with growth-focused accounting, tax and advisory firms.Our mission is to empower entrepreneurial firms and their leaders by providing the capital...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Associate Client Executive

    Associate Client Executive

    NIITkanpur, uttar pradesh, in
    NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry o...Show moreLast updated: 5 hours ago
    • Promoted
    • New!
    Associate Director Strategic Sourcing

    Associate Director Strategic Sourcing

    AdalvoKanpur, Uttar Pradesh, India
    At Adalvo, we're not just a company - we're a team of passionate people driven by our mission to consistently deliver high-quality products and services to our partners. We are positive, fast and a...Show moreLast updated: 1 hour ago
    • Promoted
    Operations Associate- US

    Operations Associate- US

    AmberKanpur, IN
    Operations Associate (US Region).Long-term accommodation booking platform for students (think.Amber helps 80M students worldwide, find and book full-time accommodations near their universities, wit...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Director Operations - AI-Powered Global Tech Startup

    Director Operations - AI-Powered Global Tech Startup

    SkillsCapitalKanpur, IN
    We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show moreLast updated: 9 hours ago
    • Promoted
    Associate / Senior Associate

    Associate / Senior Associate

    Nation with NaMokanpur, uttar pradesh, in
    We are India's leading political consulting organization dedicated to provide high quality professional support for political campaigns. We strongly believe that the nation will best benefit from an...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Client Partner - VP

    Client Partner - VP

    ANSRkanpur, uttar pradesh, in
    We are looking for an experienced Client Partner to manage a wide range of programs.You will be responsible for the delivery and overall success of the GCC. The goal is to ensure every program will ...Show moreLast updated: 5 hours ago
    • Promoted
    • New!
    Associate Project Director

    Associate Project Director

    Total Environment Building Systems Pvt Ltdkanpur, uttar pradesh, in
    To deliver High-Quality Projects on time & ensure safe & comfortable customer living.Areas of Ownership & Accountability : . Teach [Knowledge], Train [Skills], Coach [Attitude] & provide a clear sense...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    Associate Director - Client Servicing

    Associate Director - Client Servicing

    FoxyMoronkanpur, uttar pradesh, in
    Lead and coordinate the strategic planning and execution processes to ensure client satisfaction, team productivity, and business growth. Strategic Planning and Communication : .Develop and communicat...Show moreLast updated: 5 hours ago
    • Promoted
    Associate Director - Advanced Analytics

    Associate Director - Advanced Analytics

    KMK Consulting Inc.Kanpur, IN
    KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions. Our data analytics and software platform...Show moreLast updated: 30+ days ago
    • Promoted
    Client Engagement Associate / Consultant

    Client Engagement Associate / Consultant

    Acquarius Capstorm Limitedkanpur, uttar pradesh, in
    Are you someone who thrives on building meaningful client relationships and loves technology and creating real business impact?. Would you like to be part of a fast-growing Australian SaaS company t...Show moreLast updated: 19 days ago
    • Promoted
    Assistant Director / Associate Director -Investment Banking

    Assistant Director / Associate Director -Investment Banking

    Acuity Knowledge PartnersKanpur, Uttar Pradesh, India
    Hiring for leadership role, for our Investment Banking team focused towards presentation / DTP skill Responsibilities Primary tasks include to format presentations, pitchbooks, designing visually ...Show moreLast updated: 2 days ago
    • Promoted
    Associate Director, Search & Social

    Associate Director, Search & Social

    AtidivKanpur, IN
    Associate Director, Search & Social.Atidiv was built to ignite hyper growth.We are the solution for sustainable and scalable growth. Atidiv is a provider of data science, product development & offsh...Show moreLast updated: 28 days ago
    • Promoted
    • New!
    Sr. Associate / Vice President – Software Private Equity

    Sr. Associate / Vice President – Software Private Equity

    Emergence SoftwareKanpur, IN
    We invest thematically, building focused portfolios that operate as software-specific groups under a unified strategy.Our structure allows each portfolio to develop deep expertise, strong operation...Show moreLast updated: 9 hours ago
    • Promoted
    Revenue Operations Associate

    Revenue Operations Associate

    Scrut AutomationKanpur, IN
    Job Title : Revenue Operations Associate.Scrut Automation is a global leader in Governance, Risk, and Compliance (GRC).Our mission is to help modern enterprises move beyond simple checklists to buil...Show moreLast updated: 28 days ago
    • Promoted
    • New!
    Associate / Sr. Associate / Manager

    Associate / Sr. Associate / Manager

    Nation with NaMokanpur, uttar pradesh, in
    We are India's leading political consulting organization dedicated to provide high quality professional support for political campaigns. We strongly believe that the nation will best benefit from an...Show moreLast updated: 10 hours ago