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AM / DM / Mgr - Hospital nformation System (HIS)

AM / DM / Mgr - Hospital nformation System (HIS)

ConfidentialLucknow, India
10 days ago
Job description

Note - Working 06 days a week

Roles and Responsibilities

Responsible for the implementation and maintenance of HIS / other business applications at Medanta :

1. User Support and Training

  • Providing module training to the users.
  • Providing User support (24x7) HRS.
  • Problem escalation to internal implementation team and third parties as appropriate.
  • Identifying and resolving HIS application issues.
  • Generating Reports based on user requirements from front / back end.
  • Writing User Manuals

2. Configuration of HIS

  • Providing Data setup training for new modules
  • Carry out data entry processes wherever needed
  • Master Data management and maintenance
  • 3. Contribute in HIS adoption

  • Assist Billing and front office users and / or internal team in enhancing the HIS usage
  • Execution and monitoring of unused features of existing clinical modules
  • Identify usability issues and try resolving them
  • 4. HIS Implementation

  • Providing Inputs to the user department for optimal use of various modules.
  • 6. Knowledge Transfer

  • Providing functional training to the peers as well as to end-users
  • Internal training for JCI audit preparation
  • 7. Release Deployment

  • Testing the product patches released by Vendor and track the issues till closure
  • Supporting the User Acceptance Testing for new features / functionalities added in HIS and related systems
  • Go-live support post deployment of new features
  • Writing Test Cases / Scenarios
  • 8. New Projects

  • Assist in documentation of project scope and artifacts
  • UAT of applications
  • Periodic review and sharing users feedback with vendor
  • 9. Following Departmental Processes

  • Maintaining the tracker of issues reported on day to day
  • Maintaining approval records
  • Good to have Skills

  • Knowledge of Oracle Sql (Mandatory)
  • Prior experience of supporting HIS / EMR applications preferably from Dedalus / iSoft
  • Candidates from Hospital Industry only need to apply
  • Skills Required

    User Acceptance Testing, Oracle Sql, Master Data Management, User Support

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