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Operation Executive – Doctor Relations (Sales - Tele Caller)

Operation Executive – Doctor Relations (Sales - Tele Caller)

DocIndia.orgKalyan-Dombivli, IN
13 hours ago
Job description

📍 Location : Subhas Chowk, Gurugram

🕒Job Type : Full-time - Target based - Onsite

Experience : 3-4 years exp (Healthcare specific)

Job Summary :

We are looking for a Customer Care Executive – Doctor Relations to manage and enhance relationships with doctors on our platform. The ideal candidate will act as a key point of contact for doctors, ensuring seamless onboarding, engagement, and support.

💼 Key Responsibilities :

  • Communicate with doctors via phone, email, and WhatsApp to address queries and concerns.
  • Present and demonstrate products effectively to showcase its value.
  • Assist in doctor onboarding, profile creation, and verification on the platform.
  • Maintain and update doctor records, ensuring accuracy and completeness.
  • Provide training and guidance on platform usage and best practices. Address concerns related to appointments, patient queries, or service-related issues.
  • Collect feedback from doctors to improve service quality and user experience.
  • Coordinate with internal teams to resolve doctor-related issues efficiently. Ensure a high level of satisfaction and long-term engagement with doctors.

✅ Requirements & Skills :

  • Education : Bachelor’s degree in any field (Healthcare, Business, or Communication preferred).
  • Experience : 3-4 years in customer service, healthcare, or relationship management.
  • Communication Skills : Excellent verbal and written communication in [English / Hindi / Other Regional Languages is a bonus].
  • Sales acumen with strong communication skills.
  • Tech Skills : Familiarity with CRM tools, Excel, and healthcare platforms is a plus.
  • Soft Skills : Strong interpersonal skills, problem-solving ability, and a customer-centric mindset.

    • 🌟Benefits

  • Competitive salary and incentives
  • Career growth opportunities
  • Friendly and supportive work environment
  • Training and development programs

    • 📌 About Us

    DocIndia.org is India’s leading digital healthcare platform connecting patients with a vast network of verified doctors, hospitals, and diagnostic centers.

    Monday to Saturday | 09 : 30am - 06 : 30pm

    🔗 www.docindia.org

    Directly share your CV📧 HR@docindia.org

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    Tele Sales Executive • Kalyan-Dombivli, IN