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Regional Senior Manager - Bancassurance IBL
Tata AIA Life Insurancepune, India1 day ago
Job descriptionLiaise with Bank’s Regional officers and Zonal Officers and ensure alignment on Life Insurance Business Maintain Wallet Share as per desired benchmark Drive Productivity through Focus Products Visit zones and regions - interact with Zonal Officers, Regional Officers and Bank branch managers Guide and support team to ensure achievement of targets Interact with customers to explain the products and solutions Ensure activation, persistency & productivity is maintained. Ensure quality of recruits hired in the team Maintain & drive compliance at the zone Organizational Relationships Job Dimensions Key Result Areas Exceeding regional targets (NB, renewal, STP, digitization, product mix and other assigned targets) Interact with the Bank Regional Officer and his / her team to ensure alignment towards Tata AIA in life insurance Engage with customers to explain the products and promote the brand Ensure team is focused on Sales and support to all branches assigned. Drive local contests and sales events / programs Keep track of all contests and initiatives launched – bank, other insurers and Tata AIA Life Maintain a strong relationship with bank Regional Officers / Heads and Bank Branch manager and SPs - interact with them regularly to assess business status. Take help from them to push & motivate them to maintain productivity Managing the relationship between internal team and channel partner to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Aid the bank branches to adopt new processes and technology Effective Management of Escalations for the Region Assign target to each Area Manager at a branch level – New Business, renewal, STP, resolutions, special projects / initiatives undertaken, product mix. Ensure team is hands on with each branch and maintains a high engagement level with each member Team development and training Retention of high performing talent Tracking Competition and Keeping National Head updated about on–ground activities by Bank and competitors Ensure adequate customer service – grievance redressal, claim settlement, renewal etc. Ensure agreed Policy Issuance TATs are maintained by liaising with Ops & Underwriting teams. Analyze data cuts on Business Performance , share the findings with the National Head and develop strategy to fill gaps Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. Good product knowledge Good knowledge of MS Office
JOB DESCRIPTION : Regional Senior Manager
- Position Overview
Position Title
Regional Senior Manager
Department
Bancassurance IBL
Level / Band
501 / Senior Manager
Role Summary :
Reports To
National Sales Manager
Supervises
Area Sales Manager
Geographic Area Covered
Region(s)
Stakeholders Internal
Supervisors, Reportees (DRs + One-Downs), Ops, Underwriting, Legal, Distribution Operations, Customer Service, Compliance, Zonal HR, Zonal IT
External
Channel Partner
Partner and Client Management
Team Management
Customer service
MIS & Reporting
Risk
E Skills Required
Technical
Behavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising / Leadership skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills
F Incumbent Characteristics
Essential
Desired
Qualification
Graduation
Post graduate / Insurance specific training
Experience
Should have at least 8-12 years’ experience of sales with at least 4-5 years’ experience in leading teams.
Preferably needs to have PSU Banca sales experience in the insurance parlance.
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Regional Manager • pune, India
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