Mid-Market Portfolio Manager

Role - SME / Mid-Market – Relationship Manager

Locations – Mumbai, Delhi / NCR, Bangalore, Gujarat, Kolkata, Hyderabad

Our client is engaged in funding short term, medium term and long-term working capital needs of SMEs via a suite of customized short and long tenured products.

Responsibilities

Achieve sales targets through : Driving pipeline funnel to achieve book size and market share

Monitors local market trends and competitive offerings & identifies opportunities for business expansion for the region

Ensures minimal client attrition through strong client engagement activities

Engage with the (DSAs) investment bankers, chartered accountants and brokers in the for sourcing new business on a regular basis

Raises escalation on delinquent cases / potential NPAs and closely monitors these through the team for collection dues.

Tracks key accounts in the portfolio about health of the business and potential early warning signs of NPAs

Acquisition of new clients

Increases quantum of area business through strong focus on cross-selling initiatives & innovative product mixes.

Cultivates a deeper customer bonding by ensuring faster TATs in collaboration with the Credit analysts, enabling the use of technology to improve operational efficiencies & responsiveness in customer service to ensure retention of existing customers.

Coordinate with internal teams and respond to their queries to ensure timely & accurate disbursal

Complete transactions with customer with appropriate documentation Market Intelligence-Gather market intelligence towards evolving competitive business strategy, policies & processes

Must Have

Strong understanding of business finance, loan structuring methods and credit administration are key to building credibility with customers and gaining competitive advantage

Understanding of local market patterns such as specific occupations / trade, industries at play, local financial and investment preferences and practices important to gain competitive advantage while structuring loans and identifying leads.