Gallagher is hiring for Insurance Process

Gallagher is hiring for UK / US INSURANCE PROCESS(HYBRID)

I. Minimum Qualifications

Education : Bachelor's / Master's

Work Experience :

1. Graduate with minimum 3 / 4 years of experience in UK / US Insurance Domain

I. Position Summary

Service Support Manager plays a crucial role in –

o Managing corporate customer support operations

o Ensuring high-quality Renewal & New Business service delivery

o Participate in strategic renewal meetings

o Ensuring smooth delivery of GCoE services

o Co-ordinate with Service Team Managers to identify opportunities / development areas

I. Primary Responsibilities

• Act as dedicated member from GCoE for Account Executives & Account Handlers
• Responsible for end to end support of the policy lifecycle services
• Participate in Renewal Strategic review meetings alongside Executives & Handlers
• Support a team of 4 to 6 Onshore Account Handlers
• Take Proactive measures to initiate pre and post-renewal activities promptly
• Monitor and follow up on triggered activities, ensuring their accuracy and timely completion.
• Handle queries effectively, aiming to minimize re-work at service center
• Collaborates with branch to identify activities that can be offshored to service center
• Maintain a positive relationship with branch staff to enhance overall customer experience

Interested candidate's can share your resume to [HIDDEN TEXT]

Number : 8830743694(Call / Whatsapp)

Education

Master OF Business Administration (M.B.A), Chartered Accountancy Inter (C.A Inter), PGDM, Master of Accounting, Bachelor of Commerce (B.Com), ICWA Inter, Master of Commerce (M.Com), Master in Computer Application (M.C.A), Master of Computer Science (MCS), Masters in Technology (M.Tech / M.E), Chartered Accountancy (C.A), Master in Computer Management (M.C.M), ICWA (CMA), Bachelor Of Computer Application (B.C.A), Bachelor of Arts (B.A), Master of Professional Accountancy (MPA), Bachelor of Computer Science (BCS), Bachelor Of Technology (B.Tech / B.E), Post Graduate Diploma in Computer Applications (PGDCA), Masters in Arts (M.A), Bachelor of Business Administration (B.B.A), Master of Tax Accounting, Bachelor of Business Management (BBM)

Skills Required

Insurance