Customer Success Manager
ShopalystBangalore (division)3 days ago
Job descriptionMinimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company. Experience in stakeholder and client management. Excellent communication, analytical and influencing skills. Ability to build and manage a team of associates Ability to work and succeed in a dynamic, quickly-changing environment.
About Shopalyst :
Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and Americas. We have offices in Fremont CA, Bangalore, and Trivandrum. Our company is backed by Kalaari Capital.
Job brief :
You will be heading our customer success team who helps our customers adopt data-driven marketing at scale.
Responsibilities :
- Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response)
- Analyze data trends and client performance
- Build and Manage the operations team
- Provide input for product management and engineering teams
Qualifications :
Create a job alert for this search
Customer Manager • Bangalore (division)
Related jobs
- Promoted
Customer Success Manager
FluxGenBangalore (division) As a Key account manager, you will play a critical role in leading strategic customer relationships and ensuring.This role focuses on understanding customer’s business needs and desired outcome, en...Show moreLast updated: 3 days ago
- Promoted
Customer Success Operations Manager
ResponsiveBangalore (division) Responsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team.
As a key member of the Customer Success Operat...Show moreLast updated: 3 days ago
- Promoted
Manager - Omnichannel
Axtria - Ingenious InsightsTumkur, IN We are seeking a seasoned Omnichannel Analytics & Insights Manager to lead the evaluation and optimization of omnichannel campaigns for U.
Lead customer-facing analytics engagements, managing stakeh...Show moreLast updated: 7 days ago
- Promoted
Business Risk Manager (Technology)
RevolutTumkur, IN People deserve more from their money.More visibility, more control, and more freedom.Since 2015, Revolut has been on a mission to deliver just that.
Our powerhouse of products — including spending, ...Show moreLast updated: 30+ days ago
- Promoted
Manager
BristleconeTumkur, IN Business Process Lead – Order-to-Cash (OTC).Bristlecone, a Mahindra company, is a leading supply chain and business analytics advisor, rated by Gartner as one of the top ten system integrators in t...Show moreLast updated: 16 days ago
- Promoted
Project Manager
v4c.aiTumkur, IN We are seeking an experienced Program Manager with a strong background in SalesForce to lead the planning, execution, and delivery of complex technical projects within our organization.The ideal ca...Show moreLast updated: 30+ days ago
- Promoted
Business Development / Customer Success Manager - Unit 42
Palo Alto NetworksBangalore (division) At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and m...Show moreLast updated: 3 days ago
- Promoted
Customer Success Manager - EMEA & APAC
BiteSpeedBangalore (division) AI-native Marketing, Support & Sales suite for.Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.Check out more about us here -.
We’ve had some solid investors back us.M Funding, Le...Show moreLast updated: 3 days ago
- Promoted
Customer Success Manager
Bik.aiBangalore (division) At BIK, we are wanting to scale up to meet our exponential growth in # of Brands.Currently, have a small team of 3 CSMs.These eCommerce Brands come from across geographies like India, UK, US, UAE, ...Show moreLast updated: 3 days ago
- Promoted
Customer Success Manager – Childcare Enterprise SaaS (Remote, India – U.S. Hours)
iCare SoftwareTumkur, Karnataka, India Important : To Apply Please complete the following : Math / Logic Quiz (https : / / forms.NdeCJKwDTK9r8) Onboarding Experience Questionnaire (https : / / forms.
Send your resume with a cover letter.Applications...Show moreLast updated: 4 days ago
- Promoted
Business Risk Manager (Savings)
RevolutTumkur, IN People deserve more from their money.More visibility, more control, and more freedom.Since 2015, Revolut has been on a mission to deliver just that.
Our powerhouse of products — including spending, ...Show moreLast updated: 16 days ago
- Promoted
Technical Project Manager
RoroTumkur, IN Roro is a product innovation studio specializing in rapid product development powered by AI tools.We build AI, IoT, mobile, and web solutions quickly and affordably.
Our small team collaborates on p...Show moreLast updated: 28 days ago
- Promoted
Lead AEM
Destm TechnologiesTumkur, IN AI-powered automation, and custom software development.With over 12 years of experience, we partner with businesses to drive growth, optimize operations, and enhance customer experiences.Our servic...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Lead
Netcore CloudBangalore (division) Regional Lead – Customer Success.Netcore is a global Martech SaaS company helping brands deliver intelligent customer experiences through AI-powered engagement, personalization, and retention.With ...Show moreLast updated: 3 days ago
- Promoted
Braze Consultant
eClerxTumkur, IN Notice Period : Immediate or 15 days].We’re looking for an experienced.The ideal candidate will bring strong expertise in Braze, marketing automation, and stakeholder management.Strategize and desig...Show moreLast updated: 30+ days ago
- Promoted
Delivery Lead
RapidBrainsTumkur, IN Job Title : Portfolio Lead (Digital Delivery & Strategic Client Transformation).Remote / Hybird / Onsite as permanent employee.
Company : Our Premium Client - German Based.We're seeking an experienced an...Show moreLast updated: 16 days ago
- Promoted
Technical Success Manager
ChargebeeBangalore (division) At Chargebee, we power the subscription revenue engines of some of the world’s fastest-growing SaaS and digital businesses.
Once customers go live, they want more than just a working product - they ...Show moreLast updated: 3 days ago
- Promoted
Technical Customer Success Manager
Adopt AIBangalore (division) Technical Customer Success Manager (CSM).Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents.
We empower businesses to automate workflows, improve operational...Show moreLast updated: 3 days ago