IndiGo - Content Excellence & Governance LeadIndiGo • Gurugram, India
IndiGo - Content Excellence & Governance Lead
IndiGo • Gurugram, India
10 days ago
Job descriptionOversee delivery of content across digital platforms, especially for critical, financial, and regulatory pages. Implement robust content governance, review protocols, and escalation mechanisms. Ensure zero-defect delivery through rigorous QA and validation workflows. Automation & Continuous Improvement. Drive automation across authoring, target, QA, and release workflows. Strengthen governance models and exception handling protocols. Foster a culture of continuous feedback and improvement. Strategic Leadership & Collaboration. Responsibile for content validation across product lines. Define and execute digital content strategy across platforms. Align cross-functional teams (Product, Analytics, Design, Development) for unified delivery. Lead quarterly roadmap planning and governance reviews with cross function teams. Technical Expertise & Platform OwnershipPreffered. Drive platform architecture and CMS capability enhancement with partner. Lead personalization and experimentation strategy. Ensure integration of automation frameworks and Six Sigma principles. MBA from a Tier 1 Institute is preffered. 5+ years in digital experience management. Proven success in leading strategic initiatives and cross-functional teams. Strong understanding of Six Sigma, automation, and agile delivery.
Role Overview :
- Expertise in digital content management, optimization, and governance using Adobe Experience Cloud tools, with a strong focus on compliance and operational excellence in regulated industries.
- To lead the strategic evolution of digital platforms across Web, Mobile, and Chat, ensuring seamless, personalized, and scalable experiences.
- This role drives excellence in Content delivery and authoring using Adobe Experience Manager (AEM), platform governance, and experimentation using and Adobe Target.
Key Responsibilities :
Content Excellence & Governance.
Qualification :
(ref : iimjobs.com)
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Content Lead • Gurugram, India
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