Role & responsibilities :
ESH Compliance
- Site Hygiene; compliance to organizational requirements
- Adhering to SOPs
- Ensuring correctly rated equipments.
- Ensure use of PPE by self and technicians
- Support in regular training on ESH and also ensure that safe practices are being following at Tower Site
- Ensure issue and usage of PTW for every activity being done at a site
Customer Management
Provide supports for outage escalation by OPCOsSite access supports as and when applicable for tenantsMaintain healthy customer relationshipSupervise Site upgrades as per specification and provide support for RFS activitiesSite Quality & process compliance
Maintain excellent level of site quality (proper cable laying, correct temperature, correct settings, site in Auto, etc.)Identify Gap against specification and ensure timely correctionsPeriodic audit to ensure that civil / tower electrical and other Infrastructure are in best state.Ensure ZERO quality / operational process non complianceCompliance checking of quality of technicians, partners, spares including any ethical issuesEnergy Management
Identifying high Diesel consumption sites and recommending their remedy actionMinimizing EB faultsFacilitating in converting non EB sites to EB sitesDCEM ComplianceDG running hrs. complianceUptime
Drive Uptime for all Customers. Maintain infra uptime as per MSA / KPI'sRCA of outages and prepare corrective action plan to avoid repetitions.100% Site Automation and Alarm integration with NOC. Alarm & Metering correction at Site.100 % compliance on PMSite visit and closure of punch pointsTeam Management
Technician performance evaluationsIdentify training needs of technicians and plan for developmentSite allocation, discipline management for technicianseam ManagementLandlord Management
Compliance of sites access processMaintains high level of landlord engagement to ensure 247 access and facilitate upgrade / planned event / installation and other operational work at siteResolution of hygiene related trouble tickets to ensure landlord satisfactionPreferred candidate profileSkills Required
Java, C++, Python, Sql, Machine Learning, Data Analysis