Director, Project Management

JR0127666

Director, Project Management– Pune, India

Are you ready to lead transformative Digital initiatives at a global scale How about offering up your skills in a global business that is committed to moving money for better Western Union is seeking a Director, Digital Project Management with deep expertise in Digital technology, particularly in funds-in operations.

Western Union powers your pursuit.

As a leader of the PMO, you will oversee the planning, execution, and governance of programs focused on funds-in capabilities, including card processing, bank transfers, wallets, and alternative payment methods. You'll align these initiatives with business strategies, optimize resource allocation, and ensure delivery excellence across a global portfolio. This role requires close collaboration with product, engineering, compliance, and operations teams to drive innovation and efficiency in how customers fund their transactions. You would be performing below -

Role Responsibilities

• Mentor and develop a global team of project and program managers with a focus on Digital domain knowledge and delivery excellence.
• Provide executive-level updates on the status of Digital programs, highlighting key metrics such as authorization rates, funding success, and latency.
• Champion continuous improvement in Digital technology delivery processes, leveraging agile methodologies and data-driven decision-making.
• Identify and mitigate risks related to Digital processing, transaction integrity, fraud prevention, and system scalability.
• Oversee the successful delivery of Digital-related projects, ensuring they are completed on time, within budget, and meet quality standards.
• Drive PI planning and roadmap execution for initiatives involving Digital gateways, acquiring banks, digital wallets, and real-time Digital networks.
• Partner with product, engineering, and compliance teams to deliver scalable, secure, and efficient Digital solutions across multiple geographies.
• Lead the execution of technology programs focused on funds-in Digital capabilities, ensuring alignment with business goals and regulatory requirements.

Role Requirements

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https : / / careers.westernunion.com / .

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

(https : / / careers.westernunion.com / global-benefits / ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India-specific Benefits Include

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date

11-07-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Skills Required

Power Bi, Microsoft Office, Tableau, google products , Agile Methodologies