Talent.com
This job offer is not available in your country.
Associate, BIS, CCC

Associate, BIS, CCC

IntegreonMumbai, IND
30+ days ago
Job description

Responsibilities and Duties :

  • Perform day to day CRM related activities, including verifying, validating, and cleansing of the data
  • Responsible for maintaining and administering the clients and contacts records within the CRM and other databases
  • Perform basic secondary research from Google, LinkedIn, and a number of online databases provided by the client to validate and retrieve correct details of the client contacts and accurately update on CRM
  • Working on various reports and ad-hoc tasks as and when required or as per the schedule assigned
  • Responsible for responding client e-mails, calls and meet all assigned SLA’s
  • Actively participate in the team meetings, company offered training, development programs and other initiatives taken by the company

Required Skills / Abilities :

  • Basic research & analytical skills and understanding of general research methodology
  • Advance level skills in using Microsoft Office suite of products for word processing, spreadsheet and database
  • Excellent verbal and written English language communication skills
  • Attention to detail and demonstrable ability to work to a high degree of accuracy
  • Punctual and time-sensitive
  • Able to work under pressure to meet the deadlines
  • Flexible, able to multi-task, and work on multiple activities at once
  • Willingness to work on the rotating shifts (including weekend shifts)

    • Education and Experience :

  • Graduate or equivalent preferred
  • Previous experience with contact database management and online research (Internet and online databases) is preferred
  • 1-2 years of previous office experience is preferred