Salesforce FSL Developer

About Company :

Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes.

Job Title : Salesforce FSL Developer

Location : PAN India

Experience : Tech Lead – 8-10Y

Sr Developer – 6-9Y

Employment Type : Contract to Hire

Work Mode : Hybrid

Notice Period : Immediate Joiners Only

Job Description

Role : Salesforce FSL Developer

Experience : 5–10 years (with at least 2–3 years in FSL)

Certifications :

Mandatory : Salesforce Platform Developer IPreferred : Salesforce Field Service Consultant, Platform Developer II

Key Responsibilities

Design & Implement FSL Solutions : Configure Service Territories, Work Types, Service Resources, Skills, and Scheduling Policies.

Set up Dispatcher Console and optimize scheduling.

Custom Development : Build solutions using Apex, Visualforce, Lightning Web Components (LWC), and Flows.

Develop triggers, batch classes, and asynchronous Apex.

Integration : Integrate Salesforce with external systems using REST / SOAP APIs and tools like MuleSoft.

Mobile App Customization : Configure and optimize Salesforce Mobile App for field technicians, including offline capabilities.

Lifecycle Management : Implement Service Appointment lifecycle and optimize resource allocation.

Collaboration & Documentation : Work with business stakeholders to gather requirements and translate them into technical solutions.

Prepare technical design documents, deployment plans, and perform unit testing.

Required Skills

Strong knowledge of Salesforce platform capabilities and FSL data model.

Hands-on experience with Apex, LWC, SOQL / SOSL, and Flows.

Familiarity with Salesforce security model, profiles, and permission sets.

Experience with integration patterns and DevOps tools (Copado, Gearset).

Excellent problem-solving and communication skills.

Nice to Have

Experience with Salesforce Service Cloud and OmniChannel Routing.

Exposure to CI / CD tools, Agile methodology, and compliance norms.