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Ecommerce Manager

Ecommerce Manager

Uni SeoulBengaluru, Karnataka, India
14 days ago
Job description

About the Role

Own day-to-day ecommerce performance on Shopify and coordinate our performance

marketing partners. You'll drive conversion, AOV, and smooth operations through a clear

weekly rhythm across site, CX, and ops.

Responsibilities

  • Maintain and publish the ecommerce scorecard : traffic → CVR → AOV → GMV; identify

weekly actions.

  • Coordinate with agencies (Meta / Google / CRM / Creative) on briefs, budgets, experiments,

    • and performance reporting.

  • Manage trade calendar : product launches, homepage & collection refreshes, pricing &

    • promotional hygiene.

  • Work with Ops & CX teams to reduce RTOs, improve checkout experience, and ensure

    • smooth deliveries.

  • Track inventory signals : top SKUs, OOS risks, and merchandising priorities.
  • Manage basic Shopify functions—collection setup, promotions, and product updates.
  • Drive weekly WBRs with clear actions, ownership, and timelines.

    • Must-Haves

  • 2–4 years working brand-side at a D2C company (not only agencies or marketplaces).
  • Hands-on experience with Shopify Admin (products, collections, pricing, and

    • promotions).

  • Strong communication and comfort working with numbers (targets, deltas, timelines).
  • Ownership mindset and ability to coordinate with multiple teams effectively.

    • Success in 90 Days

  • Improve CVR by +0.3–0.5 pp on top PDPs and increase AOV by 10% through offers or

    • bundling.

  • Reduce RTO (COD) to ≤12% through improved confirmation and NDR processes.
  • Maintain D+1 ship rate ≥95% in coordination with Ops, with consistent, clean reporting.
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    Ecommerce Manager • Bengaluru, Karnataka, India

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