Servicenow itom developer / lead

Service Now CMDB Developer / Lead

Location : Bengaluru (Hybrid)

Experience : 5-15 Years

Notice Period : Immediate Joiners

We’re looking for an experienced Service Now CMDB Developer / Lead with deep expertise in CMDB design, discovery, integrations, and governance. The ideal candidate will ensure CMDB data integrity and support core ITSM / ITOM processes across the enterprise.

Key Responsibilities

Implement and manage Service Now CMDB with Discovery & Service Mapping

Maintain data accuracy, class design, and CI relationships

Integrate CMDB with monitoring, asset, and external systems via APIs / MID Server

Perform data audits, health checks, and reconciliation

Define and enforce CMDB governance & data quality standards

Collaborate with ITSM, ITOM, and Asset teams for process alignment

Skills & Experience

6+ years of hands-on Service Now CMDB experience

Strong knowledge of Discovery, Service Mapping, CSDM, and ITIL processes

Scripting expertise in Java Script & Glide API

Experience integrating CMDB with external systems (REST / SOAP / Integration Hub)

Service Now CSA certification required; CSDM or CMDB specialist preferred

If you’re passionate about CMDB excellence & data integrity, we’d love to connect!