Engagement ManagerThe Executive Centre • Karnāl, Republic Of India, IN
Engagement Manager
The Executive Centre • Karnāl, Republic Of India, IN
12 hours ago
Job descriptionThe Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.For more information, please visit www.Executivecentre.ComJob Title : Engagement Associate / Engagement ManagerAs an Engagement Associate, you will play a pivotal role in delivering unparalleled customer service, acting as the ‘face’ of TEC for members and clients. You will maintain a professional, proactive, and customer-service-oriented persona to enhance the overall member experience.Responsibilities : Daily Operations : - Maintain professionalism at the front counter, responding to guests and clients' needs.- Efficiently handle telephone calls with a clear and concise tone.- Manage office unit and PABX system setups.- Organise postage, courier services, mail handling, and deliveries.- Coordinate conference room bookings and refreshments for meetings.- Handle secretarial and administrative tasks for clients as needed.- Conduct seamless check-in and check-out processes.- Perform up-selling and cross-selling to maximize revenue.Service Standards : - Address and resolve inquiries, complaints, and feedback promptly.- Suggest improvements to service standards in collaboration with the Centre-in-Charge.- Maintain TEC’s high service standards at all times.Internal Coordination : - Build professional relationships with colleagues and stakeholders.- Support local operations in driving profitability, efficiency, and productivity.Key Performance Indicators (KPIs) : - Client Engagement : Deliver exceptional service and anticipate client needs.- Effective Communication : Practice active listening and ensure clarity in feedback.- Collaboration : Exhibit a cooperative attitude and share knowledge within the team.- Revenue Maximisation : Contribute to driving service revenue.- Operational Efficiency : Demonstrate proactive multitasking skills.- Professional Appearance : Consistently meet TEC grooming standards.- Centre Maintenance : Uphold the look, feel, and operational efficiency of TEC centres.Requirements : - Up to 6 years of customer service or administrative experience in a hospitality environment (e.G., hotel front desk).- Excellent interpersonal and communication skills;
customer-oriented mindset.- Fluency in local language and English.- Strong multitasking abilities with attention to detail under pressure.- Proficiency in Microsoft Word, Excel, and PowerPoint.- Willingness to occasionally work overtime.Please email your CV to careers@executivecentre.com
Create a job alert for this search
Engagement Manager • Karnāl, Republic Of India, IN
Related jobs
Construction Planning and Documentation Coordinator
KKC • Karnāl, Republic Of India, IN
Full-time | On-site / Office-based.This role is ideal for someone who’s organized, proactive, and enjoys working with Excel sheets and timelines.
Excel or project management software).Keep all docum...Show more
Last updated: 25 days ago • Promoted
Senior Travel Consultant
EaseMyTrip.com • Karnal, Haryana, India
About the Role As an EMTRoyale Consultant, you will be an integral member of the team responsible for designing luxurious, bespoke travel experiences for high net worth individuals (HNIs).This rol...Show more
Last updated: 10 days ago • Promoted
SM - Industrial Relations
JCB India Ltd. • Karnal, Haryana, India
Job Title - SM - Industrial Relations Department - HR Work Location - Ballabgarh (Faridabad) Job Description (Detailed description of roles and responsibilities for this job) 1.LTS Sign-off wi...Show more
Last updated: 18 days ago • Promoted
Team Lead
Policybazaar.com • Karnal, Haryana, India
Responsibilities : - Candidates must have experience into handling a good team size and must be aware about his KRAs and KPIs.
Candidate must be from Outbound Voice Process.Candidate should have str...Show more
Last updated: 18 days ago • Promoted
Human Resources Officer
V-Guard • Karnal, Haryana, India
Manage the full recruitment cycle including manpower planning, sourcing strategy, IJPs, volume and lateral hiring, interview coordination, offers, onboarding, and confirmations.Drive employee engag...Show more
Last updated: 8 days ago • Promoted
Poultry Nutrition and Health Consultant
Cargill • Karnāl, Republic Of India, IN
The Poultry - Technical Sales Lead based at Karnal will be aligned to Cargill's Animal Nutrition and Health business in India responsible for Punjab, Haryana and Uttar Pradesh regions.In this role ...Show more
Last updated: 8 days ago • Promoted
B2B Sales Representative
Asli Ayurveda • Karnāl, Republic Of India, IN
Sales Executive – B2B (Third-Party Manufacturing : Nutraceuticals, Herbal Cosmetics & Ayurvedic Medicines).Location : Taraori ( Karnal, Haryana).
Bharat’s leading luxury Ayurvedic contract manufacture...Show more
Last updated: 30+ days ago • Promoted
Construction Project Support Specialist
KKC • Karnāl, Republic Of India, IN
Full-time | On-site / Office-based.This role is ideal for someone who’s organized, proactive, and enjoys working with Excel sheets and timelines.
Excel or project management software).Keep all docum...Show more
Last updated: 25 days ago • Promoted
Manager_ Learning & OD
Jaquar & Company Private Limited • Karnal, Haryana, India
Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilit...Show more
Last updated: 25 days ago • Promoted
Lead Generation & Engagement Coordinator
DefHawk • Karnāl, Republic Of India, IN
About the role Help us grow our cybersecurity education programs by reaching college students, explaining program value, and enrolling them.
This is a performance‑driven, fully remote role with a fi...Show more
Last updated: 1 day ago • Promoted
Construction Project Coordinator
KKC • Karnal, Haryana, India
Full-time | On-site / Office-based.This role is ideal for someone who’s organized, proactive, and enjoys working with Excel sheets and timelines.
Excel or project management software).Keep all docum...Show more
Last updated: 25 days ago • Promoted
Construction Project Timeline Manager
KKC • Karnāl, Republic Of India, IN
Full-time | On-site / Office-based.This role is ideal for someone who’s organized, proactive, and enjoys working with Excel sheets and timelines.
Excel or project management software).Keep all docum...Show more
Last updated: 25 days ago • Promoted
Poultry Technical Account Manager
Cargill • Karnāl, Republic Of India, IN
The Poultry - Technical Sales Lead based at Karnal will be aligned to Cargill's Animal Nutrition and Health business in India responsible for Punjab, Haryana and Uttar Pradesh regions.In this role ...Show more
Last updated: 8 days ago • Promoted
Project Manager
Camfil India • Karnal, Haryana, India
Position : Project Manager (Power System : GBO Office) Location : Manesar Job summary and key objectives : Accomplishes project objectives by planning, evaluating and executing project activitie...Show more
Last updated: 8 days ago • Promoted
Design Innovation Mentor
Budha College • Karnāl, Republic Of India, IN
Job Title : Interior Design Faculty.Budha College, Karnal, Haryana.Please include your portfolio, Instagram / design page, or sample work links if available.
We’re building a new-age Interior Design pr...Show more
Last updated: 2 days ago • Promoted
Business Development Specialist
Asli Ayurveda • Karnāl, Republic Of India, IN
Sales Executive – B2B (Third-Party Manufacturing : Nutraceuticals, Herbal Cosmetics & Ayurvedic Medicines).Location : Taraori ( Karnal, Haryana).
Bharat’s leading luxury Ayurvedic contract manufacture...Show more
Last updated: 30+ days ago • Promoted
HR- Factory Head
Perfetti Van Melle • Karnal, Haryana, India
Job Responsibilities : Harmonious Industrial Relations - Act as advisor to maintain cordial IR environment.Develop strategies for positive IR climate.
Implement communication, counselling, and inte...Show more
Last updated: 21 days ago • Promoted
Product Manager
EaseMyTrip.com • Karnal, Haryana, India
About the Role As a Product Manager at EaseMyTrip.This role demands a strategic thinker who is passionate about creating innovative travel solutions that enhance user experience.You will lead the ...Show more
Last updated: 30+ days ago • Promoted