Product Implementation Lead

Face-to-Face Interview – Chennai | November 15th

Experience : 3 to 12 Years.515

Work Mode : Hybrid (3 days office / 2 days WFH)

Notice Period : 0 to 15 Days

Interview Process : 2 Technical Rounds + 1 Client Round

Salary Range : ₹10 – ₹16 LPA

Role Overview

Seeking a Configuration Lead – Product Implementation (Healthcare Domain) to lead and deliver end-to-end client product implementations. The role involves driving delivery excellence, ensuring timely execution, and guiding the configuration team toward successful outcomes.

Key Responsibilities

• Lead execution of product implementation plans ensuring on-time, on-budget, and quality delivery.
• Guide and mentor a team of Implementation Engineers or Configuration Analysts.
• Identify and resolve risks or dependencies during implementation.
• Build and refine reusable assets, tools, and templates.
• Estimate efforts, define ETAs, and ensure compliance with delivery SLAs.
• Act as a bridge between clients, internal stakeholders, and delivery teams.
• Handle client demos, escalations, and issue resolution.
• Drive customer satisfaction and continuous improvement initiatives.
• Support cross-functional coordination across configuration, integration, conversion, and testing teams.
• Collaborate with offshore / onshore teams, including sprint demos and environment promotions.

Key Performance Indicators

Mandatory Skills

Preferred Skills

Behavioral Attributes

Skills : platforms,aws,leadership,automation,healthcare,azure,agile

Skills Required

Devops, Configuration Management, containerization , Team Leadership