Senior Manager Data Privacy Operations (DSAR)

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

• The role is primarily, but not solely, concerned with the compliance of information access requests made under privacy regulations.
• The role holder will process all subject access requests for M&G.
• The role holder will liaise with internal and external stakeholders to provide accurate and timely responses, in compliance with legislation.
• The role holder collaborates with all Business Areas to deliver data privacy processes. The role works on privacy compliance, documentation, records management, quality assurance and timely delivery of data subject access requests.
• Responsible for Quality check of final DSAR delivery
• Troubleshooting implementation of tools such as OneTrust
• Collaborate with Privacy Legal colleagues, customer support, human resources, technology and data teams when responding to data requests (DSARs)
• Deliver compliance with privacy regulations through the scoping and draft redacting of subject access requests.
• Provide advice on whether information should be disclosed or refused in compliance with the relevant legislation. Refer relevant cases to Privacy Legal for clarification, in relation to legislation which may apply.
• Assess requests and correspondence to identify the relevant stakeholders that may be affected by disclosure
• Respond to requests ensuring that all correspondence and associated disclosures are timely, accurate and compliant with legislation, regulations and policies.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.