Senior Quality Analyst

South African Online Higher Education Institution is looking for a Senior QA to ensure the quality and reliability of their Microsoft-based business systems through rigorous manual testing.

The analyst will work remotely and collaborate closely with both internal development teams and external vendors to validate front-end and back-end functionality across a variety of platforms.

Key Responsibilities

Develop and execute manual test cases based on business requirements and technical specifications.

Perform thorough front-end and back-end testing, including validation of database interactions.

Collaborate with internal developers and external vendors to ensure consistent quality across deliverables.

Identify, document, and track defects using tools like Azure DevOps or similar.

Participate in backlog grooming sessions to provide input on test planning and risk assessment.

Support testing during deployments and assist with post-release validation.

Suggest improvements to QA processes and explore opportunities for introducing automation where beneficial.

Skills and Experience

4-6 years of experience in manual software testing.

Strong understanding of QA methodologies and defect lifecycle management.

Experience testing Microsoft-based systems; familiarity with Microsoft Dynamics and Power Automate is a significant advantage.

Comfortable working with databases and writing basic queries to validate data integrity.

Excellent written and verbal communication skills in English.

Experience working in remote, cross-cultural teams is a plus.

Mindset and behaviours

Self-motivated and able to work independently with minimal supervision.

Proactive in identifying issues and suggesting improvements.

Detail-oriented with a strong commitment to quality.

Collaborative and adaptable in a dynamic, multi-stakeholder environment.

Success measures

High-quality releases with minimal post-deployment issues.

Timely execution of test plans and defect resolution.

Positive feedback from internal and external stakeholders.

Demonstrated initiative in improving testing processes or identifying automation opportunities.