Guest Relations Specialist

Hushstays.com is a curated collection of extraordinary stays in magical locations across India. We are looking for an enthusiastic and customer-focused Guest Relations Specialist to join our team. If you love travel, enjoy meaningful conversations, and have a knack for creating seamless guest experiences, this role is for you!

What You'll Do

• Be the first point of contact for guests, assisting them via phone, email, and chat to find and book the perfect getaway.
• Understand guest preferences and guide them through our unique collection of vacation homes.
• Manage reservations, confirmations, and cancellations efficiently while ensuring a smooth booking process.
• Coordinate with property owners to accommodate guest requests and special requirements.
• Maintain up-to-date property details, availability, and rates in our reservation system.
• Follow up with guests post-stay to gather feedback and enhance their future experiences.
• Monitor booking trends and contribute ideas to improve guest satisfaction and occupancy rates.

What We're Looking For

Bonus Skills (Not Mandatory, But a Plus!)

At Hushstays, we believe in creating unforgettable experiences—for both our guests and our team. If you're eager to learn, grow, and be part of an exciting, high-growth environment, we'd love to hear from you!