Tech and Digital Operations Director 1

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Consulting Tech and Digital team supports the practice by collaborating with all functional areas and enabling technology and digital solutions that optimize resource and financial performance, minimize risk, and enhance the talent and client experience.

The Operations Director role serves on the CS Tech and Digital leadership team, providing leadership to operational functions supported from RSM US India. Focus areas include - Strategic Initiative Leadership, Practice Optimization and Enablement, and Organizational Standardization. In this capacity, the Operations Director is accountable to ensure alignment to US based operations, hiring a team, creating and overseeing processes that will be an integrated extension of the US based operations.

Essential Duties

Leadership -

• Organizational LeadershipParticipate in and collaborate with CS Tech & Digital leadership team to strategize USI expansion of US operationsPartner with CS Tech & Digital leaders to identify, prioritize, and act upon hiring needs aligned with USI expansion plansPartnering with US-based counterparts,provide day to day and ongoing performance management, development, coaching and exit-counseling of employees
• Organizational AlignmentBuild strong relationships with Tech & Digital leadership team members and line of business leadership to ensure constant alignment between the needs of the business and the needs of our clients, both internal and external.Recognize and determine the appropriate corrective action to ensure alignment to CS and Tech & Digital Team objectivesApply knowledge to ensure operational and strategic business alignmentApply knowledge to assess and address operational impacts and needsCommunicate key updates, key decisions and process modifications to stakeholders
• People management and functional oversightServe as a career advisor providing consistent and timely feedback on performance and work product

Practice Optimization and Enablement - Management | SME

Organizational Standardization - Practices | Policies | Process | Effectiveness

Collaborate and partner with CS Tech & Digital Leaders to provide support to :

EDUCATION

TECHNICAL SKILLS

SPECIAL REQUIREMENTS SPECIFIC TO JOB

EXPERIENCE

LEADERSHIP SKILLS

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at .

RSM does not tolerate discrimination and / or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and / or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the in the Indian Armed Forces; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and / or employment / partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at .