Product Application Engineer

Job title – Product Application Engineer Purpose of the Job Operate and program ZEISS Bridge / Gantry Type CMMs for precise measurement tasks. Develop and optimize measurement programs using ZEISS Calypso software. Proficiency in ZEISS Calypso software for CMM programming. Troubleshoot and resolve issues related to measurement programs and software. Apply and interpret GD&T principles in measurement tasks, ensuring adherence to design specifications and tolerances. Engage with customers to understand their metrology requirements and provide tailored solutions Application support and projects support across the Karnataka region. If required in other regions as well managing ZEISS QEC Technical Activities Discussion with Customer, Understand their Requirements and Execute accordingly Provide onsite Software training to all new users. Provide technical advice and feasibility study for new customers and in turn-key projects Communicating to Customer on day to day Basis,understanding their Pain Points, CMM Calypso Issues and Provide Solution Manage escalations by collaborating with internal stakeholders and external stakeholders Identify new areas of application of existing technologies across varied industries Create a roadmap to farm existing customer accounts for post-sale revenue such as sale of accessories, software, software upgrades, etc. Execution of daily activities within time frame Collaborate with the Enabling functions to ensure smooth functioning of the team and adequate support to conduct business Create interest in Measuring Services for New / Old Customers on Regular Basis Requirements Education - Must hold a Bachelors Degree in Mechanical / Mechatronics Work Experience 5-15 Years of Experience in Metrology Field knows a little about Zeiss Portfolio Other Skills- Presentable, Fluent in English. Local Language would be an add on advantage