Desktop Support Engineer

THIS IS A 6 MONTHS CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADERS.

Location : Pune (5 days a week)

Shift : General (IST Hours)

Experience : 5+ years overall experience

We are seeking an experienced IT Support Engineer to join our client’s global technology team. The role involves providing advanced technical support to employees, ensuring smooth daily operations of internal IT systems, and maintaining high uptime for hardware, software, and network services. The ideal candidate will be hands-on, collaborative, and capable of resolving complex technical issues with minimal supervision.

Primary Skills

• Strong experience in desktop and system support across Windows, macOS, and mobile environments
• Proficient in troubleshooting hardware / software issues on laptops, desktops, tablets, smartphones, servers, and network devices
• Knowledge of Active Directory, Microsoft 365, VPNs, endpoint management, and backup systems
• Experience handling incident management, escalations, and service requests
• Ability to perform updates, upgrades, installations, and repairs

Secondary Skills

Qualifications

Responsibilities

Ideal Candidate

Our client is a Fortune 500 global technology leader , consistently recognized as one of the best companies to work for worldwide . They foster an inclusive, innovative, and collaborative culture , offering flexibility, growth, and exposure to cutting-edge technologies. Integrity, innovation, and excellence define this global leader’s work ethos.