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BM Shahjahanpur

BM Shahjahanpur

ConfidentialIndia
11 hours ago
Job description

Job Purpose

Job Purpose Description

Job Purpose

To lead the assigned area by effective planning & management of resources and ensuring achievement of agreed business targets through effective sales strategies to help the area lead in terms of market share and brand equity in a cost effective manner.

Job Context & Major Challenges

Job Context : To lead the assigned area by effective planning & management of resources and ensuring achievement of agreed business targets through effective sales strategies to help the area lead in terms of market share and brand equity in a cost effective manner.

Job Challenges :

  • Performing despite unethical market practices prevailing in the market
  • Retention of the Quality Sales Force owing to stiff competition
  • Ensuring the quality of new advisors who are being introduced in to the system because it's practically not possible to meet each and every advisor getting recruited.
  • Equipping the new advisors with proper knowledge owing to poor turnout in training programs

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1

Branch Management

  • Manage 1-3 branches of the same infra or nearby location
  • Mentor, Supervise and coach the branch managers for achievement of business targets
  • KRA10

    Team Management

  • Ensure through continuous on the job training, skill enhancement of team
  • Mentor, supervise and coach the team.
  • Provide for on the job as well as classroom training for skill enhancement
  • Ensure periodic job rotation to give a higher exposure to the team members on all aspects.
  • KRA2

    Plan sales strategies and achieve area business targets in terms of number of agents, productivity, new premium, persistency of business.

    Scan the market for emerging opportunities,

  • the presence of competition etc and plans for the progress of his area in consultation with HO
  • Ensure strategies include effective product mix, tapping of potential customers, contests and delivery of investment advisory to customers.
  • Ensure implementation of the plans & monitor same to ensure success
  • KRA3

    Promote productivity of the field force through effective people management.

  • Ensure regular training of advisors and provide latest input given by company to them.
  • Discuss with them the promotional infrastructure decided by company and have review of their progress in terms of competition, activisation and club membership.
  • Establish good working habits for the force, undertake productivity improvement drives, organize specialized training programs etc.
  • KRA4

    Ensuring persistency of the business in order to ensure enhance business goals.

  • By doing random quality checks on the business sourced to maintain desired persistency levels.
  • Ensure post sales servicing are through in order to retain customers.
  • KRA5

    Inculcate a culture of financial discipline in the branch to have well control on revenue.

  • Ensure that strict control is maintained on the cash transactions in the branch.
  • Ensure that budget is maintained on all capital and operating expenses incurred.
  • KRA6

    Ensure 100 % compliance in order to smooth running of the operation and enhance the productivity in the assigned branch.

  • Monitor process adherence at the branch
  • Provide regular update to the sales force / operation staff regarding changes in the Underwriting / IRDA Guidelines as well as Sales Process from time to time.
  • KRA7

    Drive sales promotional activities in order to achieve the business numbers.

  • Initiate and ensure implementation of different activities to promote sales & recruitment.
  • Liaise with the concerned HO teams to drive central initiatives
  • Ensure adequate promotional effort is delivered to existing and potential customers.
  • KRA8

    Recommend product and process improvement to the company to enhance efficiencies and customer satisfaction.

  • Evaluate customer response to our products, services, processes and people and suggest innovations / improvements / changes in these areas.
  • KRA9

    Ensure effective administration of the branch & area to sustain smooth functioning and operations in a cost effective way.

  • Ensure that the general administration of the branch is as per requirement
  • Skills Required

    Team Management, Sales Promotion, Branch Management, Productivity Improvement

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