At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.
Functional Consultant / Business Analyst HRSD / IRM / ITOM / SPM
The Business Analyst will focus on analysing documenting and enhancing ServiceNow solutions related to HRSD IRM ITOM CMDB Discovery SPM and integrations. This role involves gathering requirements stakeholders & client management defining business processes and working closely with technical teams to ensure effective implementation and integration.
Key Deliverables :
- Collaborate with stakeholders to gather and document business requirements related to HRSD IRM ITOM CMDB Discovery SPM and integrations.
- Work with technical teams to design and document solutions that address business need.
- Facilitate communication between business units and technical teams providing clear and concise documentation reports and updates.
- Ability to translate business and functional requirements into technical requirements to aid development team
- Understand and document As-Is business processes. Gather analyse and contribute to design and reengineering of business processes
- Coordinate with both client & development team to make sure requirements are clarified and signed off.
- Coordinate and support UAT
- Develop or contribute to development of job aids and training courses
Desired Experience :
Bachelors degree in job relevant field requiredMust be CSA certified.CIS ITSM / HRSD / IRM are addons.Overall 9-10 years of experience.Minimum 5- 6 years of relevant ServiceNow experienceExperience in HRSD IRM CMDB / ITOM SPM area requiredNice to have knowledge on Pre-Sales activityExperience in IT Service Management processes and tools requiredExperience in requirement analysis and business process re-engineering requiredPrior experience in agile methodologies (experience in product management) preferredDemonstrated ability to communicate clearly and concisely both orally and in writing and lead presentations training courses and effective meetingsAbility to work both independently and as part of a teamDemonstrated ability to manage and supervise staff and special initiativesDemonstrated integrity independent thinking judgment and respect for othersDemonstrated leadership versatility and integrityEY Building a better working world
EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.
Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.
Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.
Required Experience :
Manager
Key Skills
SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,Business requirements,JD Edwards,SDLC,Systems Analysis,Data Analysis Skills
Employment Type : Full Time
Experience : years
Vacancy : 1