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Manager(US BPO Accounting Division : AP+AR+GL)

Manager(US BPO Accounting Division : AP+AR+GL)

ARDEM Data Servicesajit, India
13 hours ago
Job description

Senior Project Owner (Accounting Division-AP+AR)

Overview

ARDEM Data Services is seeking a highly experienced and knowledgeable Senior Project Owner (SPO) to join our Accounting Division. This critical role requires a rare combination of deep expertise in accounting principles, a knack for designing outsourced finance solutions, and proven project management and leadership skills.

The ideal candidate will leverage their extensive accounting background to act as a subject matter expert (SME) during the sales cycle, and then lead the successful implementation and ongoing management of complex finance and accounting (F&A) outsourcing projects for our clients.

Responsibilities and Duties :

The Senior Project Owner's responsibilities are divided into such core areas :

Project Management & Client Communication-

  • End-to-End Project Management : Oversee multiple, concurrent F&A outsourcing projects, ensuring they are delivered on time, within scope, and within budget.
  • Client Relationship Management : Serve as the main point of contact for high-value clients, maintaining strong, consultative relationships and managing expectations throughout the project lifecycle.
  • Workflow Development : Design and develop detailed workflow processes and comprehensive work instructions for the delivery team.
  • Quality & Compliance : Implement rigorous Quality Assurance (QA) and auditing processes, leveraging a deep understanding of accounting standards to ensure all work product meets internal quality and client / regulatory compliance requirements.

Accounting Process Oversight-

  • Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions , including invoice processing, reconciliations, payment runs, aging reports, and vendor / customer query resolution.
  • Review and validate accounting entries for accuracy and compliance with accounting principles (GAAP / IFRS).
  • Ensure accurate and timely month-end and year-end closings.
  • Oversee cash flow tracking, expense management, and accrual accounting.
  • Identify discrepancies through reconciliation and initiate corrective actions.
  • Team Management & Mentorship (The Leadership Role)-

  • Team Leadership : Lead, mentor, and manage a team of Process Associates, providing clear direction, technical guidance, and performance feedback.
  • Resource Optimization : Assign tasks and responsibilities to ensure the optimal and efficient utilization of team resources across all assigned projects.
  • Team Leadership and Quality Control-

  • Lead and mentor a team of accounting analysts and process associates to ensure project excellence.
  • Conduct regular performance reviews, provide structured feedback, and identify training needs.
  • Review work output to maintain accuracy, consistency, and compliance with quality standards.
  • Drive continuous improvement initiatives for better efficiency and accuracy in accounting workflows.
  • Solutions Design & Sales Support (The Strategic Role)-

  • Subject Matter Expertise : Act as the primary Accounting and Finance SME for the sales team, providing deep technical insights to prospective clients.
  • Solution Design & Sales : Analyse complex client F&A operations (e.g., Accounts Payable, Accounts Receivable, General Ledger, Reporting ) to design, propose, and "sell" tailored Business Process Outsourcing (BPO) and Business Process Automation (BPA) solutions.
  • Process Improvement Consulting : Collaborate with internal teams and clients to perform a thorough analysis of their existing finance processes, identifying areas for efficiency gains, cost reduction, and quality improvement through ARDEM's services.
  • Documentation & Presentation : Develop high-quality proposals and presentations to clearly articulate the value proposition and implementation strategy to client stakeholders.
  • Reporting & Analysis-

  • Prepare detailed client and internal reports covering process performance, financial summaries, and SLA adherence.
  • Provide analytical insights for decision-making, variance analysis, and cost optimization.
  • Create dashboards and visual reports to communicate progress and highlight bottlenecks.
  • Required Experience, Skills, and Qualifications-

    Education : Bachelor's degree in Accounting, Finance, Engineering or a closely related field.

    Experience : Proven 10+ years of professional experience that includes :

  • Significant experience in project management or similar delivery / consulting roles.
  • Experience managing multiple client accounts in parallel
  • Extensive, demonstrable knowledge of accounting principles and practices (e.g., US GAAP, internal controls).
  • Experience in designing, implementing, or selling BPO / BPA solutions , particularly within the finance and accounting domain.
  • Core Competencies-

    Financial Acumen : Ability to analyse and discuss complex financial processes with senior finance leaders.

    Consultative Sales Support : Proven ability to support a sales process by serving as the technical / SME expert.

    Project Management Skills : Strong grasp of project management methodologies (PMP or Six Sigma certification is a plus ).

    Communication : Exceptional communication skills in English, both written and verbal, for effective client and team management.

    Problem-Solving : Strong analytical, root cause analysis, and corrective action skills.

    ERP and Process Automation-

  • Lead implementation, configuration, and optimization of ERP systems (e.g., SAP, Oracle NetSuite, Sage, QuickBooks, Microsoft Dynamics, or similar).
  • Create and maintain master data, workflows, and reporting dashboards within ERP platforms.
  • Collaborate with technical teams to automate recurring accounting and reporting tasks.
  • Generate and analyse ERP-based reports for financial insights, KPIs, and performance reviews.
  • Train team members on ERP navigation, reporting tools, and compliance practices.
  • Technical Requirements-

  • System : Windows laptop / desktop (Intel i5 or higher, minimum 8GB RAM).
  • Screen : Minimum 14 inches, Full HD (1920×1080 resolution).
  • Internet : High-speed broadband connection (100 Mbps or higher).
  • Software : AnyDesk for remote connectivity
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    Bpo • ajit, India

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