Technical Support Engineer

Aurolabtamil nadu, tamil nadu, in

30+ days ago

Job description

Key Responsibilities :

Provide Support : Offer day-to-day support to clients, troubleshooting issues related

to Microsoft Business Central ERP including modules like Sales, Purchasing,

Warehouse, Manufacturing and Finance and other application maintenance

Issue Resolution : Resolve system errors, data discrepancies, and user inquiries

promptly and effectively. Track and document support issues and resolutions.

System Maintenance : Perform routine system maintenance tasks such as applying

updates, patches, and ensuring smooth system performance.

User Assistance : Assist users with navigating the system, answering questions, and

providing guidance on best practices.

Root Cause Analysis : Investigate and resolve root causes of recurring issues and

suggest improvements.

Collaboration : Work with internal technical teams or third-party vendors to resolve

more complex issues or implement system improvements.

Testing & Debugging : Conduct basic system testing and help identify issues during

updates, upgrades, or integrations.

User Training : Provide on-demand training to users on new features or processes and

ensure clients are using Business Central optimally.

Documentation : Maintain detailed documentation of support cases, solutions, and

configurations.

Qualifications :

Bachelor’s degree in Information Technology, or a related domain

0–1 years of experience in application support, IT support, or sales operations

Solid understanding of Business Central core modules (e.g., Sales, Inventory,

Manufacturing).

Familiarity with system upgrades, patching, and release management.

Strong analytical and problem-solving skills.

Excellent communication and coordination skills.

Ability to work independently and handle multiple support tickets simultaneously.

Key Skills :

Experience in implementing or supporting business process automation.

Familiarity with MS SQL or database management.

Previous experience in a support role within a professional services firm is preferred.

Languages Known :

English & Tamil

Soft Skills :

Strong problem-solving

Excellent communication and interpersonal skills

Capable of handling user queries with understanding and patience

Adaptability to changing systems and business needs

Effective time management and multitasking abilities

Collaboration across cross-functional teams

Create a job alert for this search

Technical Support Engineer • tamil nadu, tamil nadu, in

Related jobs

Promoted

Technical Support Engineer

TerraGiGtiruchirappalli, tamil nadu, in

Technical Support Engineer - Infrastructure & Cloud.We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enor...Show moreLast updated: 4 days ago

Promoted

Personalized Support Engineer (Technical Support with Ticketing Tool Exp)

TELUS DigitalTiruchirappalli, IN

The Personalized Support Engineer (PSE) is a member of the Global Personalized support.They are responsible for handling Phone Numbers. Technical Account Managers (TAMs.Global PSE team advocates for...Show moreLast updated: 5 days ago

Promoted

Technical Support Specialist

AppLogic NetworksTiruchirappalli, IN

As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally. Supporting the customer / partner is done through diagnosis and trouble...Show moreLast updated: 30+ days ago

Promoted

L3 TAC Engineer

Movatetamil nadu, tamil nadu, in

Job Profile - Network Engineer.Shift : Flexible to work in US timings.Provide advanced-level technical support and troubleshooting for Data Center Networking products and solutions (spine-leaf arch...Show moreLast updated: 19 days ago

Promoted

Technical Support Engineer

Alvaria CXTiruchirappalli, IN

From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge. We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago

Promoted

Technical Support Engineer II

Aspect SoftwareTiruchirappalli, IN

Job Title : Technical Support Engineer II.Shift 1 : 4 : 00 PM to 1 : 00 AM IST.Shift 2 : 10 : 30 PM to 7 : 30 AM IST.Aspect Software develops world-class Workforce Engagement Management software that empowers...Show moreLast updated: 6 days ago

Promoted

Technical Support Engineer

Cimpresstiruchirappalli, tamil nadu, in

The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic. The candidate will coordinate with cross-fu...Show moreLast updated: 25 days ago

Promoted

VOIP Support Engineer

clientTiruchirappalli, IN

Experienced in VOIP technical support role with any of these technologies - Asterisk, Freeswitch, Kamailio & OpenSIPS.Good troubleshooting experience with SIP Call Flow in live environment.Must be ...Show moreLast updated: 30+ days ago

Promoted

Application Support Engineer (Chat / Email) - Trading Analytics Platform

Smirmatec Private LimitedTiruchirappalli, IN

Remote (India) | 🕒 5 : 30 PM – 3 : 30 AM IST (US Market Hours).Monday–Saturday | 💼 Full-Time | 🎯 Probation : 3 Months. Incomplete applications (missing form or recording) will not be considered.SaaS o...Show moreLast updated: 2 days ago

Promoted

Technical Support Engineer for a Web / Mobile application for US Company

Textellent, Inc.Tiruchirappalli, IN

Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show moreLast updated: 30+ days ago

Promoted

Technical Support Engineer

AtlassianTiruchirappalli, IN

Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 4 days ago

Promoted

Technical Implementation Engineer

Y MeadowsTiruchirappalli, IN

Technical Implementation Engineer.Y Meadows is a United States-based company specializing in artificial intelligence and automation solutions. We provide a low-code automation platform that streamli...Show moreLast updated: 26 days ago

Promoted

Senior Customer Support Engineer

StitchFinTiruchirappalli, IN

StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show moreLast updated: 6 days ago

Promoted

Technical Lead

ThumoTiruchirappalli, IN

Founding Engineer @ Thumo (Africa’s first super-app).We’re building Africa’s super-app, starting with food delivery.M funding round led by Soma Capital with top Silicon Valley angels, we’re hiring ...Show moreLast updated: 30+ days ago

Promoted

Technical Support Engineer

Movatetamil nadu, tamil nadu, in

We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd.Looking for candidates with excellent communication skill for Technical support role. Min 1 yr Experience in Tech support & ...Show moreLast updated: 30+ days ago

Promoted

Technical Support Engineer (MS Stack Focus)

Innovun GlobalTiruchirappalli, IN

At Innovun Global, we ignite digital transformation through bespoke technology, marketing, and AI-driven solutions tailored for ambitious businesses. By blending bold thinking, advanced tech, and st...Show moreLast updated: 2 days ago

Promoted

Technical Support Engineer

Mindtecktiruchirappalli, tamil nadu, in

Job Opportunity : L2 Support Engineer (Multiple Positions).Start Date : ASAP (within 3-4 weeks).We are hiring L2 Support Engineers to join our dynamic IT team. Junior Engineers : 2–3 years of experienc...Show moreLast updated: 1 day ago

Promoted

Application Support Engineer

Sycamore Informatics Inc.Tiruchirappalli, IN

Designation - Application Support Engineer.Technical - Strong command of SQL, Unix / Linux and Windows environments and ITIL processes. Demonstrated excellent verbal and written communication skills.A...Show moreLast updated: 30+ days ago