Visitor Experience Specialist

Responsibilities

• Visitor Management : Greet and assist visitors, clients, and guests, ensuring they are directed to the appropriate person or office.
• Communication : Answer, screen, and forward incoming phone calls to the correct departments or individuals.
• Administrative Support : Perform various clerical duties, including filing, photocopying, data entry, and preparing documents.
• Mail Handling : Receive, sort, and distribute daily mail, packages, and deliveries.
• Office Organization : Maintain the reception area, ensuring it is clean, tidy, and presentable at all times.
• Scheduling : Update calendars and schedule meetings, appointments, and sometimes travel arrangements for staff.
• Inventory Management : Monitor and order office supplies to maintain adequate stock levels.
• Security : Maintain office security by following procedures and managing access at the reception desk.