Design Director

Role : Head of Product Design Experience : 8 to 15 Years

Location : Gurugram

What will you Drive ?

Lead and mentor a team of 15+ product designers and researchers, fostering a culture of excellence, curiosity, and innovation.

Provide continuous guidance, structured feedback, and growth opportunities for your team.

Translate qualitative and quantitative insights into actionable design and business decisions.

Partner with Data Science, Analytics, Product, and Engineering to make informed design choices rooted in real-world user behavior.

Develop, evolve, and maintain the CARS24 Design Language System, ensuring consistency and scalability across platforms.

Own the user experience across digital products — from discovery to delivery.

Create and review artifacts including Personas, User Journeys, IA, Interaction Patterns, Task Flows, Wireframes, and Prototypes.

Drive end-to-end validation through usability testing, A / B tests, ethnographic studies, focus group discussions, and more.

Champion a culture of rapid experimentation, learning, and iteration.

Serve as the design voice in product conversations, influencing decisions across multiple teams.

Seamlessly blend insights from data, engineering feasibility, and user needs to craft experiences that stand out.

What we are looking for ?

8–15 years of experience designing world-class digital products.

Degree in M.Des from IDC, NID, IITs, or other reputed design institutes (preferred).

Expertise in modern design and prototyping tools : Figma, Sketch, XD, InVision, etc.

Strong understanding of UX principles : heuristics, affordances, atomic design, laws of UX, and when to break the rules.

Deep knowledge of research methodologies : semi-structured interviews, user diaries, ethnographic studies, and frameworks like journey maps, affinity mapping, service blueprints.

Familiarity with implementation challenges across iOS, Android, Web, and hybrid platforms, including usability testing and analytics-driven iteration.