Operations & Client Liaison Manager

Company Description

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Role Description

This is a full-time, on-site role for an Operations & Client Liaison Manager, located in Hyderabad. In this role, the Operations & Client Liaison Manager will oversee daily operational processes, streamline workflows, and coordinate with internal teams to ensure the smooth execution of projects. They will also act as a primary point of contact for clients, building and maintaining strong relationships, addressing client inquiries, and ensuring exceptional service delivery. The role will involve reporting operational outcomes, analyzing performance metrics, and recommending process improvements to enhance efficiency.

Qualifications

Operations Management and Workflow Optimization skills

Client Relationship Management and Customer Support expertise

Project Coordination and Performance Analysis skills

Proficiency in Communication, Problem-Solving, and Team Collaboration

Proficiency in tools and software relevant to operational management

Strong organizational and time-management abilities

Experience in a client-facing or operational-focused role is a plus

Bachelor's degree in Business Administration, Operations, or a related field