Talent.com
No longer accepting applications
Walk-In Drive - Customer Support - 1 to 4 years exp - International Voice process - Indore

Walk-In Drive - Customer Support - 1 to 4 years exp - International Voice process - Indore

Infosys BPMMysore, IN
11 hours ago
Job description

🚀 Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!

🗓️ Walk-In Dates : 14th & 15th November 2025

📍 Interview Location : Indore Job Locations : Pune, Bangalore

⏰ Time : 10 : 00 AM to 1 : 00 PM

🏢 Venue : Infosys Limited SEZ, Scheme No. 151 & 169B,

Village Bada Bangarda and Tigariya Badshah,

Super Corridor, Tehsil Hatod,

Indore, Madhya Pradesh – 453112.

🔔 Mode : 100% Work from Office (WFO)

Role Overview :

As a Customer Service Advocate, you will be the frontline representative for consumer concern / query. Your primary responsibility is to assist customers with non-technical issues related to customer query related to orders, billing, banking , and services. You’ll provide timely and effective solutions, ensuring a positive customer experience.

Basic minimum requirement : :

  • Should be flexible to work in Night shifts (US Shift) and flexible to work for 24 / 7 work environment
  • Work from office mandatory
  • Exposure to US contact center preferable

1. Customer Interaction :

  • Troubleshooting : Diagnose and resolve non-technical issues reported by customers via phone, chat, or email.
  • Active Listening : Understand customer concerns, ask relevant questions, and empathize with their situation.
  • Effective Communication : Clearly explain technical concepts to non-technical users.
  • Key responsibilities : :

  • Receive inbound Calls / Emails / Chats and ensure that cases and interactions are logged correctly in the required tool
  • Walk customers / Provide navigational support on self service portal
  • Place outbound calls to customers when required in line with Client / Company guidelines
  • Work productively whilst maintaining exceptional call / data quality standards in line with targets
  • Contribute to the team through open and regular communication with peers / supervisors
  • Adhere to all company or departmental policies and procedures (personnel and operational)
  • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process
  • Maintain regular and punctual attendance in line with company policies and procedures
  • Minimize customer complaints and escalations by providing exceptional service and call control
  • 📝 Mandatory Documents to Carry

  • Updated printout of your resume
  • Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
  • All original academic documents for verification :
  • ▸ 10th & 12th Marksheets

    ▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate)

    ⚠️ Laptops & cameras are not permitted due to security restrictions.

    Government ID is mandatory for entry into the campus.

    📌 How to Attend the Walk-In

  • Carry a copy of this email / invitation
  • Register your application in advance
  • https : / / career.infosys.com / jobdesc?jobReferenceCode=PROGEN-HRODIRECT-223472

    Walk into Infosys Limited SEZ, Scheme No. 151 & 169B, Village Bada Bangarda and Tigariya Badshah, Super Corridor, Tehsil Hatod, Indore, Madhya Pradesh – 453112 on 14th & 15th November 2025 between 10 : 00 AM 1 : 00 PM

    🌟 Why Infosys BPM?

  • 💼 Work with a global brand
  • 📚 Extensive training & upskilling programs
  • 🚀 Fast-track career growth in tech support or customer success
  • 🌏 Dynamic, inclusive, and team-oriented culture
  • Come build your career with Infosys BPM. Lets grow, together. We cant wait to meet you!

    Warm Regards,

    Talent Acquisition Team 📩

    Infosys BPM Ltd. 💼

    Human Resources | INFY HR 🌐

    www.infosysbpm.com

    Create a job alert for this search

    Customer Support • Mysore, IN

    Related jobs
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    LawSikhoMysore, IN
    URGENT HIRING : Customer Support Team.Immediate Openings! Work From Home!.We are looking for motivated candidates, especially from Tier 2 / 3 / 4 / 5 Cities, to join our remote Customer Support team.Days ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Walk-In Drive - Customer Support - International Voice process - 0 to 4 yrs exp

    Walk-In Drive - Customer Support - International Voice process - 0 to 4 yrs exp

    Infosys BPMMysore, Karnataka, India
    Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support! ️ Walk-In Dates : 12th and 14th November 2025 Locations : Bengaluru (Interview), Job Locations : Bangalore ⏰ Time : 10 : 00 AM...Show moreLast updated: 4 hours ago
    • Promoted
    Excusive walk-in drive For PTP / RTR / OTC on 25th-Oct-25 at Mysore

    Excusive walk-in drive For PTP / RTR / OTC on 25th-Oct-25 at Mysore

    Infosys BPMMysore, Karnataka, India
    Walk-in drive for PTP / RTR / OTC Please walk-in for interview on 25th-Oct-25 at Mysore location.Interview Time : 9 AM till 12 PM. Infosys Campus Gate 2 in Mysore,.Hootagalli, Mysuru, Karnataka 570027.Th...Show moreLast updated: 17 days ago
    • Promoted
    Inside Sales Executive

    Inside Sales Executive

    98thPercentilemysore, karnataka, in
    Percentile is a rapidly growing US-based Ed-Tech startup offering online, after-school enrichment programs in.English, Math, Coding, and Public Speaking. Our programs are designed to boost students'...Show moreLast updated: 6 days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Scry AImysore, karnataka, in
    Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 30+ days ago
    • Promoted
    Personalized Support Engineer (Technical Support with Ticketing Tool Exp)

    Personalized Support Engineer (Technical Support with Ticketing Tool Exp)

    TELUS DigitalMysore, IN
    The Personalized Support Engineer (PSE) is a member of the Global Personalized support.They are responsible for handling Phone Numbers. Technical Account Managers (TAMs.Global PSE team advocates for...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Customer Support

    Customer Support

    NDAMysore, IN
    We are currently looking for Customer Support Specialist to join our team, eager to join a growing international project. At least a Bachelor's degree in any discipline.Excellent communication skill...Show moreLast updated: 11 hours ago
    • Promoted
    • New!
    Customer Support Intern

    Customer Support Intern

    ZoloMysore, Karnataka, India
    Job Title : Intern - Customer Support (Voice & Non-Voice Process) Business Unit : Customer Experience, Central Support Team Designation : Intern Location : Bangalore Employment Type : Internship St...Show moreLast updated: 4 hours ago
    • Promoted
    Wholesale Voice Specialist India

    Wholesale Voice Specialist India

    VOCALIX LTDMysore, IN
    Established in 2013 with offices in Tel-Aviv, Israel and Bucharest, Romania, The Vocalix Group has become a leader in niche Value Added Services for the international VoIP market.The company offers...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Customer Experience Intern (Calling)

    Customer Experience Intern (Calling)

    NuaMysore, IN
    Nua is a venture-funded, direct-to-consumer (D2C) brand transforming women’s wellness in India.Starting with our innovative, chemical-free and India’s only fully customizable sanitary pads, we are ...Show moreLast updated: 12 hours ago
    • Promoted
    Telecalling Intern

    Telecalling Intern

    Whitefield CampusMysore, IN
    We are looking for a proactive and enthusiastic.This role is ideal for someone who enjoys interacting with people, has strong communication skills, and wants to build a foundation in sales, marketi...Show moreLast updated: 4 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    TPmysore, karnataka, in
    International Customer Support Executive.Gurgaon (Remote – Work From Home).Rotational, including night shifts.We’re looking for enthusiastic and customer-focused individuals to join our internation...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    International Voice process - Technical Support

    International Voice process - Technical Support

    MovateMysore, Karnataka, India
    Hi, Good day ! Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry wi...Show moreLast updated: 4 hours ago
    • Promoted
    Customer Service Support Specialist

    Customer Service Support Specialist

    CradlewiseMysore, IN
    Cradlewise is a baby tech startup based out of San Francisco, Bangalore and Pune.Our first product is a smart crib for babies from 0 to 24 months of age. Cradlewise smart crib comes with an integrat...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Support Specialist

    Customer Support Specialist

    CareerUS SolutionsMysore, IN
    The ideal candidate will serve as the primary point of contact for customers, handling inquiries, troubleshooting problems, and providing accurate information about products or services.Respond to ...Show moreLast updated: 12 hours ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    Aasma CareersMysore, IN
    We are hiring for a MNC Company for Language Interpreter (Customer Support) Role.Permanent Work From Home PAN India.Languages : - Excellent English + Tamil / Urdu / Gujarati / Punjabi / Bengali / Nepali / Frenc...Show moreLast updated: 30+ days ago
    • Promoted
    Oracle Technical Support – Sales & Distribution

    Oracle Technical Support – Sales & Distribution

    Best Infosystems Ltd.Mysore, IN
    Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote).Oracle Technical Support – Sales & Distribution. Proven experience in Oracle EBS R12 Tech Support, especially ac...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Technical Support Specialist – SaaS Compliance Platform

    Customer Technical Support Specialist – SaaS Compliance Platform

    BigRioMysore, IN
    Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 20 days ago