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Customer Success Specialist

Customer Success Specialist

Profile PicassoHyderabad, IN
21 hours ago
Job description

Please note that this role is a Hybrid Role - You'll be required to work from our office in Whitefield 2 days a week.

This would be a 4-month internship (with a stipend of INR 12K / month) to begin with the view of a full-time role for the right candidate.

Picture yourself working for top-tier leaders—CXOs, VPs, and Directors from some of the most influential brands in India and worldwide.

As a Client Success Manager at Profile Picasso, you will have a front-row seat to their strategic thinking and decision-making.

You won’t simply support them; you’ll guide them, ensuring every piece of thought-leadership content, every stakeholder engagement, and every optimization to their profile contributes to their broader brand and business objectives.

But what truly sets this opportunity apart is the culture of support and learning that surrounds you.

At Profile Picasso, mentorship isn’t just encouraged—it’s part of the job description.

We at Profile Picasso help professionals leverage the power of to increase visibility, boost stakeholder engagement and drive business outcomes.

How we do that :

  • By crafting authentic, thought-leadership content that positions you as an expert in your field
  • Engaging with your key stakeholders
  • Connect you with relevant audience on the platform
  • Optimising your profile for increased visibility

What You’ll Be Doing :

  • Client Advocate : First point of contact, ensuring quick resolutions and top-notch client satisfaction.
  • Onboarding Expert : Translate client vision into actionable briefs for a strong presence.
  • Content Strategist : Turn client briefs into impactful content aligned with thought leadership goals.
  • Editorial Partner : Work with writers and editors to deliver drafts matching client voice and brand.
  • Performance Reporter : Create clear reports, showcasing growth and linking strategies to outcomes.
  • Trend Tracker : Stay updated on trends to refine strategies and boost visibility.
  • Communication Pro : Excel in presentations, storytelling, and fostering strong client relationships.

    • What We’re Looking For :

  • Communication Excellence : Skilled in verbal and written communication, confident in leading client calls, presenting reports, and suggesting improvements.
  • Storytelling Savvy : Proficient in persuasive writing and narrative techniques, with a keen eye on content trends and industry updates.
  • Data-Driven : Adept at analyzing engagement metrics, extracting insights, and explaining them effectively to clients.
  • Expertise : Knowledgeable about algorithms , post formats, and best practices.

    • Next Steps

    Click the link to apply, or contact us if you have further questions. You can also express your interest at [email protected].

  • We’re looking to hire quickly – so don’t delay.