Guest Service Associate Housekeeping

Primary Responsibilities

Operation

• Attend daily briefings and takes on daily assigned tasks
• Understand the difference in guest levels (VIPs) and Room Categories
• Clean and maintain areas of responsibility according to standards and procedures
• Replenish guest supplies and ensure that guests requests are promptly attended to
• Report damage or malfunction in hotel rooms / areas to Supervisor
• Maintain equipment in a proper state of cleanliness
• Maintain a section room report as well as a daily productivity report
• Reports lost and found articles to the housekeeping office immediately
• Handle guest complaints tactfully and report incidents or any other irregularities to Supervisor in a timely manner
• Report unusual behavior / activities in guestroom floors / public areas to Supervisor
• Record room status in allocated section accurately
• Carry out valet services when required (e.g. delivery of linen processing laundry orders)

Other Responsibilities

him /

Additional Information :

Competencies

Strong leadership interpersonal and training skills

Results and service oriented with an eye for details

Ability to multi-task work well in stressful & high-pressure situations

A team player & builder

Remote Work : No

Employment Type : Full-time

Key Skills

Anti Money Laundering,Electro Mechanical,General Insurance,AECOM,Export Sales,Accident Investigation

Experience : years

Vacancy : 1