Senior Technical Business Analyst

The Senior Business Analyst role supports the business / product owner in translating customer insights into actionable User Stories for development teams to implement in short sprints. This role collaborates with stakeholders to complete required artefacts, aligns the team, and supports developers, analysts, and quality engineers in understanding product needs to ensure successful delivery.

Responsibilities

Collaborate with Product Owners to define and document business requirements, translating customer insights into clear Stories with Acceptance Criteria.

Support backlog prioritization and ensure value delivery.

Partner with stakeholders to define product vision and desired outcomes.

Refine the backlog, provide clear requirements, and proactively address risks and blockers.

Provide clarity on requirements, mentor Analysts, and foster continuous process improvement.

Participate in sprint demos and support team collaboration.

Ensure incremental delivery, maintain industry and market knowledge, and measure success through customer-centric outcomes and delivery efficiency.

Skills

Must have

• Minimum 5+ years of experience as a Business Analyst.
• Must have experience in the Business, Corporate, and Institutional Banking Customer Onboarding.
• Proven expertise in multiple business units, complex environments, and methodologies like Agile and Waterfall.
• Strong knowledge of analysis methods, tools, and techniques.
• Experience with Client Onboarding Tools such as Fenergo, Pega, Salesforce, etc.
• Knowledge of Sanctions, Risk Rating, and Compliance Processes.
• API Development and Integration Skills.
• System Integration Expertise.
• Experience in workflow management, process engineering / design, and familiarity with the Fenergo product is desirable.
• Strong skills in eliciting and documenting business requirements, problem-solving, and group facilitation.
• Proficiency in Agile methodologies and a customer-focused mindset.

Nice to have

Skills Required

Aml, Salesforce, lending , Pega, Fenergo