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Head of Media Solutions & Operations

Head of Media Solutions & Operations

ZOOM CommunicationsNew Delhi, Republic Of India, IN
1 day ago
Job description

Professional Experience :

  • Minimum 18 years of relevant experience
  • Should possess prior experience in leadership roles within Sports, Media, Entertainment, News, Live Events, Public Sector, or similar industries.

Educational Qualifications :

  • Essential : MBA in Marketing / Operations / Strategy or related field from a premier Tier-I college or university.
  • Preferred : B.Tech in CS / ECE / EEE / Media & Communications Technology or related field from a premier Tier-I college or university.

    • About us :

    ZOOM is South Asia’s largest live broadcast services provider, pioneering the industry in India for over three decades. We have delivered end-to-end broadcast solutions for some of the region’s most iconic events—FIFA U-17 World Cup, ICC U-19 World Cup, Asian Games, Commonwealth Games, IPL, ISL, Big Boss, Indian Idol, G-20, and more. With a client portfolio that spans Sports, Media, Entertainment, and News, we are known for technical excellence, unmatched scale, and flawless execution.

    Role Overview :

    We are seeking an accomplished and strategic Chief Operating Officer (COO) : Media Services to oversee and optimize business operations across the organization’s media verticals. The individual will be responsible for managing P&L performance, strengthening operational systems and processes, and leading functional heads to deliver on strategic and financial goals. The role demands a leader with deep industry experience, exceptional execution capability, and a proven ability to drive efficiency, scalability, and profitability within large, multi-functional media environments. The COO will oversee daily operations, optimize resource management, and drive organizational growth.

    Key Responsibilities including but not limited to :

    1. P&L Management

  • Take full ownership of the company’s P&L across all relevant business units.
  • Monitor, control, and improve financial performance through operational excellence.
  • Ensure cost efficiency, revenue optimization, and adherence to financial targets.

    • 2. Business Operations & Process Improvement

  • Strengthen and streamline end-to-end business operations.
  • Identify process gaps and implement continuous improvement initiatives.
  • Establish standard operating procedures (SOPs) to enhance efficiency, quality, and accountability.

    • 3. Leadership & Team Management

  • Lead and mentor functional leaders across departments including Business Development, Finance, HR, and Technology, Engineering, Enablement;

    • etc.

  • Foster a high-performance culture focused on collaboration, innovation, and results.
  • Align cross-functional teams with organizational goals and performance metrics.

    • 4. Systems Development & ERP Implementation

  • Lead the design and development of an integrated cross-functional ERP system to enable data-

    • driven decision-making.

  • Collaborate with IT and functional heads to ensure system alignment with business needs.
  • Drive digital transformation initiatives for improved business intelligence and reporting.

    • 5. Strategic Planning & Execution

  • Partner with the promoters and executive leadership team to define and execute long-term

    • strategic plans.

  • Drive operational readiness for new business ventures and expansions.
  • Translate organizational vision into actionable goals and measurable outcomes.

    • Desired Skills :

  • Operational excellence and process optimization.
  • Strong financial acumen with P&L ownership.
  • Cross-functional leadership and team development.
  • Strategic planning and organizational execution.
  • ERP system design and implementation expertise.
  • Analytical decision-making and business transformation skills.
  • Excellent communication, problem-solving, and organizational skills
  • Proven Analytical Skills with experience in data-driven decision-making
  • Comprehensive knowledge of Finance and Budgeting

    • How to Apply

    Interested candidates are requested to submit their updated CV via email to career@zoomcom.tv with the subject line : Application for Chief Operating Officer : Media Services

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