About Us
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.
The Merlin Intake Agent Offers Business Users Unparalleled Ease Of Use, Increasing Adoption Rates And Significantly Reducing Non-compliant Spending. For Procurement Teams, The Merlin Autonomous Negotiation Agent Handles Tail Spend Autonomously, Securing Additional Savings; The Merlin Contract Agent Helps Draft Compliant Contracts And Reduces Risks By Actively Monitoring Them; And The Merlin AP Agent Further Enhances Efficiency By Automating Invoice Processing With Exceptional Speed And Accuracy.We Are An Equal Opportunity Employer
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.
Job Description
We are seeking a strategic and results-driven Director of Sales Enablement to accelerate our sales team's performance and drive revenue growth. This role is critical in ensuring our sales professionals are equipped with the skills, knowledge, tools, and resources needed to effectively pitch Zycus solutions with confidence and conviction, differentiate our offerings in competitive situations, and successfully navigate the entire sales cycle from discovery to close.
Key Responsibilities
Sales Readiness & Training
- Certification Programs : Design and implement mandatory certification programs for Zycus pitch mastery and product knowledge to ensure all sales professionals meet minimum competency standards before engaging with prospects
- Product Knowledge Certification : Develop product certification tracks covering all Zycus solution modules, core differentiations, battlecards etc. required passing scores
- Pitch Certification : Create standardized pitch certification program ensuring sales team can confidently present Zycus value proposition, customize messaging based on discovery insights, and handle Q&A sessions effectively
- Ongoing Certification Maintenance : Establish recertification requirements and continuous learning programs to keep sales teams current on organizational strategy, value proposition, product updates, new features, and market developments
- Objection Handling Excellence : Create comprehensive objection handling playbooks and conduct regular training sessions to prepare sales teams for common customer concerns and competitive challenges
- Discovery Methodology : Establish and train sales teams on effective discovery processes to uncover customer pain points, business requirements, and decision criteria
Pipeline & Sales Process Optimization
Top Funnel Management : Collaborate with marketing to optimize lead qualification processes and ensure smooth handoffs from marketing to salesSales Process Enhancement : Analyze and optimize the sales funnel to improve conversion rates at each stage and reduce sales cycle timeDeal Progression Support : Provide tools, templates, and coaching to help sales teams effectively move opportunities through the pipelineCross-functional Coordination : Facilitate seamless collaboration between sales, solutions consultants, and business development teamsSales Technology & Tools
CRM Optimization : Ensure sales teams are fully proficient in CRM usage, data hygiene, and pipeline managementSales Technology Stack : Evaluate, implement, and manage sales and marketing technology tools that enhance productivity and effectivenessContent Management : Develop and maintain a centralized repository of sales materials, case studies, competitive intelligence, and customer referencesPerformance Analytics : Implement systems to track and analyze sales performance metrics, training effectiveness, and enablement ROIContent Development & Resources
Sales Collateral : With support of the Product & Content marketing and AR team, maintain up-to-date sales materials, battle cards, competitive analyses, and proposal templatesCustomer Success Stories : With support of the customer marketing team, maintain compelling case studies, customer references, and success stories to support the sales processIndustry Expertise : Build industry-specific content and messaging to help sales teams speak the language of their prospectsRequired Qualifications
Experience & Background
Bachelor's degree in Engineering and Masters in Business, Marketing, or related field; MBA preferred8-10+ years of experience in sales enablement, sales operations, or sales management roles5+ years of experience in B2B software / SaaS environment, preferably in procurement or supply chain technologyProven track record of designing and implementing successful sales enablement programs that drive measurable resultsTechnical Skills
Expertise in CRM platforms (Salesforce, HubSpot, etc.) and sales enablement toolsProficiency in sales analytics and performance measurement toolsExperience with content management systems and learning management platformsStrong presentation and training delivery skillsCore Competencies
Strategic Thinking : Ability to align sales enablement initiatives with business objectives and revenue goalsCross-functional Leadership : Experience working with sales, marketing, product, and customer success teamsData-Driven Approach : Strong analytical skills to measure program effectiveness and ROIChange Management : Proven ability to drive adoption of new processes, tools, and methodologiesProven ability to work in a truly multi-cultural environmentWillingness to travel internationally upto 1 time every quarter.Preferred Qualifications
Experience in procurement technology, supply chain management, or related B2B software marketsBackground in sales methodology frameworks (MEDDIC, Challenger Sale, SPIN, etc.)Certification in sales enablement or training programsExperience with competitive intelligence and market analysisSuccess Metrics
Certification Achievement : 100% of sales team achieving required Zycus pitch and product knowledge certifications within defined timeframesCertification Maintenance : Ongoing recertification rates and performance scores on updated assessmentsSales team quota attainment and revenue growthReduction in sales cycle time and improvement in win ratesSales team proficiency scores on product knowledge and competitive positioningCRM adoption and data quality metricsPipeline velocity and conversion rate improvementsCustomer reference program utilization and effectivenessReporting Structure
This position reports to the SVP of Marketing & BD and works closely with the Chief Revenue Officers / Chief Sales Officers & VP Sales and VP Solutions Consultants across all regions.
What We Offer
Competitive salary and performance-based incentivesComprehensive benefits packageProfessional development opportunitiesCollaborative and innovative work environmentOpportunity to make a significant impact on company growth and sales successSkills Required
sales enablement tools , Salesforce, sales analytics, content management systems , Hubspot