Customer Support Team Lead
Live ConnectionsHyderabad, Republic Of India, IN17 days ago
Job descriptionLead and supervise a team of customer support executives in a domestic inbound process ( 35- 40-member team). Monitor and drive team performance, productivity, and adherence to service level targets. Provide regular feedback and coaching to enhance team effectiveness. Handle customer escalations and ensure prompt resolution. Performance Metrics Handling : Proven experience in managing key KPIs such as AHT, FCR, CSAT Ability to manage pressure and resolve issues efficiently Excellent interpersonal and communication skills across multiple languages
Greetings from Live Connections
Position – Team Lead (Customer Support)
Location : Ameerpet -Hyderabad
Languages : - Telugu, Hindi, English
Work mode – Hybrid after 3 months bases on Team performance
Interview Process : 2 managerial Rounds (face to face interview)
Key Requirements :
- Qualifications : Any Graduation
- Experience : Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper
- Process Experience : Domestic Inbound Customer Support (Voice Process)
- Languages : Excellent communication skills in English, Hindi & Telugu
Key Responsibilities :
Skills and Abilities :
Apply on varalakshmi.y@livecjobs.com
7995831110
Create a job alert for this search
Team Lead • Hyderabad, Republic Of India, IN
Related jobs![Customer Support Team Lead [Urgent Search]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Live%20Connections)
![Customer Support Team Lead [3 Days Left]](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=Live%20Connections)
AutoRABIT Profile AutoRABIT is the leader in DevSecOps for SaaS platforms such as Salesforce.Its unique metadata-aware capability makes Release Management, Version Control, and Backup & Recover...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Support Team Lead [Urgent Search]
Live ConnectionsHyderabad, Telangana, India Greetings from Live Connections.Position – Team Lead (Customer Support).Languages : - Telugu, Hindi, English.Work mode – Hybrid after 3 months bases on Team performance.
Interview Process : 2 manageri...Show moreLast updated: 7 hours ago
- Promoted
Senior Technical Support Manager
Zyoin GroupHyderabad Description : We are looking for a dynamic, technically minded but personable leader, motivated and experienced in customer support, to join and lead our customer s...Show moreLast updated: 9 days ago
- Promoted
KYC Operations Team Lead - Consumer
WiseHyderabad, Telangana, India This job is with Wise, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.Important Note for ...Show moreLast updated: 4 days ago
- Promoted
Team Lead, GSF Distribution Network
AmazonHyderabad, Telangana, India This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.DESCRIPTION : At A...Show moreLast updated: 4 days ago
- Promoted
Senior Team Lead
TolunaHyderabad, Telangana, India Location : Hyderabad Job Responsibilities - Responsible for taking ownership and accountability of projects high complex projects - Estimate project deadlines for key clients - Ensure the team del...Show moreLast updated: 17 days ago
- Promoted
Team Lead, Inbound Operations
AmazonHyderabad, Telangana, India This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.DESCRIPTION : At A...Show moreLast updated: 4 days ago
- Promoted
Operations Team Lead
TPHyderabad, Telangana, India We're Hiring : Team Lead – Operations (International Customer Support).Show moreLast updated: 17 days ago
- Promoted
- New!
Customer Support, Hyderbad Salary Upto 7 L / A, Call Umar@7815882100
AccentureHyderabad, Republic Of India, IN The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists.
Communicate with customers via phone, email a...Show moreLast updated: 13 hours ago
- Promoted
Support Engineer, Kuiper Enterprise Customer Support
AmazonHyderabad, Telangana, India This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.DESCRIPTION : Proj...Show moreLast updated: 4 days ago
- Promoted
Team Lead
FirstsourceHyderabad, Telangana, India Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services.Firstsource specializes in helping customers stay ahead of the curve through transformational so...Show moreLast updated: 30+ days ago
- Promoted
Procurement Team Lead
Randstad EnterpriseHyderabad, India Designation : Procurement SME lead.Location : Hyderabad - 2 / 3 days office.Experience : 9+ years relevant to Services Procurement role and ( minimum 3+ years in Lead role ).Randstad Enterprise (RE)...Show moreLast updated: 14 days ago
- Promoted
Content Team Lead
MirchiHyderabad, Telangana, India Manage the sound-scape of the station through appropriate creative and marketing interventions to Increase or Maintain the listenership.
Acts as an interface between Programming & sales team, thereb...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Support, HYDERBAD Salary upto 7 L / A, call umar@7815882100
AccentureHyderabad, Telangana, India The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists Responsibilities - Communicate with custome...Show moreLast updated: 10 hours ago
- Promoted
Customer Support Team Lead [3 Days Left]
Live ConnectionsHyderabad, Telangana, India Greetings from Live Connections Position – Team Lead (Customer Support) Location : Ameerpet -Hyderabad Languages : - Telugu, Hindi, English Work mode – Hybrid after 3 months bases on Team perform...Show moreLast updated: 2 days ago
- Promoted
Team Lead, Team lead
AmazonHyderabad, Telangana, India This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.DESCRIPTION : At A...Show moreLast updated: 1 day ago
- Promoted
Customer Support Team Lead
Live ConnectionsHyderabad, Telangana, India Greetings from Live Connections.Position – Team Lead (Customer Support).Languages : - Telugu, Hindi, English.Hybrid after 3 months bases on Team performance.
Rounds (face to face interview).Minimum 2...Show moreLast updated: 16 days ago
- Promoted
Team Lead
[24]7.aiHyderabad, Telangana, India Job Summary : Team Lead is a supervisor who will be assigned a team of Voice Process associates to coach and lead towards achieving client goals.
KRA : - Plan Schedule SLAs (Service Level Agreements...Show moreLast updated: 17 days ago
Customer Support Lead
AutoRABIT Holding Inc.Hyderabad, Telangana, INQuick Apply