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Software Engineer (Servicenow)
Software Engineer (Servicenow)Crossing Hurdles • Kottayam, Republic Of India, IN
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Software Engineer (Servicenow)

Software Engineer (Servicenow)

Crossing Hurdles • Kottayam, Republic Of India, IN
23 days ago
Job description

Job Title : LLM - ServiceNow LLM Trainer (Short-Term Contract)

Type : Contract (2 months)

Location : Remote

About the Role :

We are seeking a highly skilled ServiceNow LLM Trainer with 4–6 years of experience in ServiceNow, specializing in CSM, ITSM, and HRSD modules. The ideal candidate will work on translating real-world ServiceNow workflows into structured, data-driven tasks for AI model training, helping shape the future of AI reasoning and decision-making in enterprise systems. This is a short-term, full-time remote contract with immediate availability.

Key Responsibilities :

  • Create scenario-driven tasks for AI training, based on ServiceNow workflows (CSM, ITSM, HRSD).
  • Use JSON for task representation and SQL for data validation.
  • Apply prompt engineering to craft clear and natural instructions.
  • Collaborate on expanding scenarios across ServiceNow domains.
  • Contribute to AI model training, focusing on reasoning and predictable outcomes.

Required Skills & Experience :

  • 4–6 years of ServiceNow experience (CSM, ITSM, HRSD).
  • Strong proficiency in JSON, SQL, and data structuring.
  • Solid understanding of workflows, cases, incidents, and SLAs in ServiceNow.
  • Experience in AI model training, particularly in task design and prompt engineering.
  • Excellent communication skills.
  • Preferred Qualifications :

  • ServiceNow Certified System Administrator (CSA) and / or Certified Implementation Specialist.
  • Experience with AI / ML workflows and Agile methodologies.
  • Create a job alert for this search

    Software Engineer • Kottayam, Republic Of India, IN

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