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Agency Debt Manager
Navi TechnologyKolkata, West Bengal, India26 days ago
Job descriptionSetup and manage the network of agency partners to drive collections for the region Ensure proper planning for effective recovery through strong execution; guide and motivate the agencies and their field team to reach monthly targets Data analysis to assess performance and identify key gaps while driving the results Monitoring and supervision of activities of the allotted agency and end agents conducting regular audits. Guide the agencies and agents regarding their performance vs targets Maintain fair collection practices in adherence to the code of conduct & legal guidelines and ensure that the team follows the same Synthesize learning from ground operations and generate insights / ideas for driving better efficiency Business / Sales / Operations / Collection leader with 2+ years of relevant experience Experience with tech-first startups or top FMCGs preferred Entrepreneurial mindset along with an ability to hustle and solve problems on the ground Experience working with vendors Excellent communication and interpersonal skills with a collaborative management style Strong analytical skills and knowledge of the local language
Agency Debt Manager
About us :
Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI / ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.
Founders : Sachin Bansal & Ankit Agarwal
What makes you a good executive at Navi?
- Ability to learn
- Being disciplined
- Communicating well
What would your role at Navi Look Like?
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Agency Manager • Kolkata, West Bengal, India