Client Servicing Liaison Executive

About us : Concept BIU  is India's leading Media Intelligence and PR Measurement firm, trusted by leading brands across industries. We transform media data into actionable insights that help brands make informed communication and reputation management decisions.

Job Role :    Client Servicing / Liaison Executive  to manage and strengthen relationships with key clients.

The role involves ensuring client satisfaction through timely delivery of insights and reports, identifying opportunities for upselling and cross-selling, and coordinating with internal teams for seamless service delivery.

The ideal candidate will have :

• Post Graduate in Journalism, Public Relations or related field  or any other field
• 3–6 years of experience in client servicing – preferably in the domain of PR, Media,  Advertising or digital agency
• Strong communication and relationship management skills
• Good presentation skills
• Proactive, solutions-oriented approach to client engagement and retention

Key Responsibilities :

Why Join Concept BIU :

Skills Required

Upselling, account coordination , Client Retention, Client Relationship Management