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Enacton - Information Technology Business Relationship Manager

Enacton - Information Technology Business Relationship Manager

EnactOn Technologies Pvt lTd.Gujarat, India
30+ days ago
Job description

Job Description : Introduction :

  • Join our dynamic team at EnactOn, a leading software development company in Surat, Gujarat, India.
  • We specialize in creating innovative solutions for the affiliate industry, with a focus on coupon and cashback software, while also catering to a diverse range of software development needs across various industries.
  • As we expand our reach globally, we're looking for a versatile professional to enhance our business development and customer relations.

About EnactOn :

  • At EnactOn, we pride ourselves on developing cutting-edge software for the affiliate industry, including coupon and cashback websites, mobile apps, and browser extensions.

    • Our products, such as enactsoft.com and coupomated.com, serve clients in over 55 countries, delivering high-quality affiliate marketing tools and APIs.

    Our small but mighty team of 35 members spans various specializations, from affiliate marketing to software development, united in driving innovation and customer success.

    Roles & Responsibilities :

  • Manage and respond to inbound calls, leads, and emails.
  • Conduct outbound calls and email campaigns to generate new leads.
  • Generate new business leads from platforms like Upwork, Freelancer.com, Fiverr, Guru, Toptal and similar marketplace platforms.
  • Understand the technology requirements of potential clients and propose appropriate solutions via Zoom / Google Meet / Skype Video calls by aligning in the client's timezone.
  • Effectively communicate our software development capabilities and deep technical understanding during pre-sale discussions.
  • Collaborate with the technical team to address complex technical challenges and provide tailored solutions to clients.
  • Engage with potential clients through social media platforms like LinkedIn and Facebook.
  • Convert prospects into clients, ensuring satisfaction throughout the order execution process.
  • Provide post-deployment support to maintain long-term client relationships.
  • Managing closed communication with various team members like tech leads, developers, program managers, QA team etc.

    • Key Requirements :

  • Bachelor's degree in Computer Science, BCA / MCA, or a related field.
  • 4+ years of experience with IT products and Industries.
  • Basic understanding of software development and business development concepts.
  • Familiarity with CRM tools and social media platforms for business development.
  • Ability to work flexibly across different time zones.
  • Excellent communication and interpersonal skills.

    • Soft-Skills Requirement :

  • Strong organizational and project management skills.
  • Proactive and customer-centric approach.
  • Ability to work independently and collaboratively in a team.
  • Adaptability to quickly learn and understand new concepts and technologies.
  • Creative problem-solving skills.

    • You have a higher chance of grabbing this position if :

  • You demonstrate a passion for technology and business development.
  • You have previous experience in a customer-facing role, even if not extensive.
  • You show the potential for growth and eagerness to learn.
  • You can balance multiple tasks while maintaining attention to detail.

    • ref : iimjobs.com)

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