Job description
The ideal candidate will be responsible for driving medical equipment sales performance and managing service operations across a designated territory. This job is for agile, results-oriented professionals with strategic and strong leadership capabilities to build brand, expand market presence, and ensure customer satisfaction through seamless management between sales and service teams.
Responsibilities
- Achieve sales targets by promoting biomedical equipment and services to hospitals, diagnostic centers, and healthcare institutions.
- Identify growth opportunities and implement strategic sales initiatives to increase market share.
- Develop strong relationships with key stakeholders, including healthcare professionals, hospital administrators, and procurement teams.
- Lead and mentor a team of Sales Executives and Service Engineers, fostering a high-performance culture.
- Conduct joint field visits to support the team and strengthen customer engagement.
- Ensure timely and effective after-sales support in collaboration with the service department.
- Resolve customer concerns and escalations to maintain long-term client satisfaction and retention.
- Submit Monthly Review Meeting (MRM) and Management Information System (MIS) reports to the Sales and Ops Head.
- Prepare detailed sales forecasts, market analyses, and monthly performance reports.
- Participate in hiring, training, and performance reviews of the sales and service team.
- Support brand visibility and product positioning across the region
Qualifications
Minimum 5+ years in medical equipment sales or service sales.Bachelor's degree (preferably in Biomedical Engineering, Life Sciences, or related field).Strong leadership and team management abilities.Skills Required
Service Operations, Customer Engagement