Talent.com
Crm Expert

Crm Expert

NIITAmritsar, Republic Of India, IN
2 hours ago
Job description

About the company :

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions.

Link for our website : https : / / www.Niit.Com / mts /

Job Description – CRM Expert & Lead (HubSpot & ABM)

Position : CRM Expert & Lead

Function : Marketing – Campaign + CRM

Hiring location : Preferred NCR / Hybrid

Reports to : AVP Marketing

Role Summary

CRM Expert & Lead will own and optimize our HubSpot CRM and campaign automation ecosystem , ensuring flawless execution, lead nurturing, and building ICP / ABM framework towards maturity. This role is critical to driving demand generation, funnel visibility, and sales alignment for multi-million-dollar enterprise deals across North America and EMEA.

The ideal candidate will be a HubSpot power user, configuration expert and automated campaign strategist – someone who can manage day-to-day CRM execution while architecting scalable processes for campaigns, lead scoring, reporting, and ABM programs.

Key Responsibilities

HubSpot / CRM Ownership

  • Serve as the HubSpot administrator and subject-matter expert.
  • Configure, optimize, and maintain CRM workflows, pipelines, lead nurturing and scoring models, and integrations (Apollo.Io, LinkedIn SN, Email validation, AI Tools, website LPs, forms, etc.).
  • Ensure data integrity, enrichment, and GDPR / EMEA compliance .
  • Train and support marketing teams on CRM best practices.

Campaign Execution & Demand Generation

  • Build and execute multi-channel marketing campaigns (email, LinkedIn, landing pages, nurture streams) through HubSpot.
  • Align campaigns to funnel stages (TOFU, MOFU, BOFU) and targeted buyer personas.
  • Support verticalized campaigns , across service lines for different stakeholders / org structures.
  • Monitor campaign performance and optimize for conversions and velocity.
  • Account-Based Marketing (ABM)

  • Partner with sales to identify high-value target accounts and stakeholders, and run personalized ABM campaigns.
  • Report on engagement across contacts mapped to the account and engagement progression.
  • Analytics & Reporting

  • Build dashboards and reports tracking leads, pipeline contribution, asset performance, and ROI .
  • Analyze campaign data to provide insights on funnel bottlenecks and recommendations for improvement.
  • Maintain executive-level reporting for Marketing & Sales leadership.
  • Functional Skills & Experience

  • 5–8 years of experience in marketing operations, CRM management, or demand generation.
  • Proven expertise with HubSpot Marketing Hub & Sales Hub (certifications preferred).
  • Strong understanding of account-based marketing (ABM) principles and execution.
  • Experience with lead scoring, segmentation, and workflow automation .
  • Hands-on knowledge of email campaign design, landing pages, A / B testing, and nurture streams .
  • Familiarity with data enrichment tools (Apollo.Io etc.).
  • Strong analytical skills—comfortable with dashboards, reporting, and attribution models .
  • Understanding of enterprise B2B marketing funnels and sales alignment.
  • Knowledge of GDPR and data privacy requirements in EMEA / US.
  • Experience with the practical application of agentic AI frameworks, tools and integrations in the HubSpot ecosystem.
  • Soft Skills & Leadership Qualities

  • Detail-oriented & process-driven – ensures zero misses in outreach, follow-ups, and data hygiene.
  • Collaborative communicator – able to partner with sales, content, and design teams seamlessly.
  • Problem solver – able to spot gaps in campaign execution and fix them proactively.
  • Strategic mindset with tactical execution – balances long-term demand-gen strategy with daily campaign needs.
  • Change agent – comfortable driving adoption of CRM processes across teams.
  • Executive presence – able to present insights and recommendations confidently to senior leadership.
  • Curiosity & learning agility – keeps pace with marketing technology trends, AI-driven CRM enhancements, and ABM innovations.
  • If interested please share your updated CV to mala.tg@niitmts.com

    NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

    Create a job alert for this search

    Crm • Amritsar, Republic Of India, IN

    Related jobs
    • Promoted
    Manager - CRM

    Manager - CRM

    Emeritusamritsar, punjab, in
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 17 days ago
    • Promoted
    Crm & Sales Operations Expert - 50815

    Crm & Sales Operations Expert - 50815

    TuringAmritsar, Republic Of India, IN
    Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing support...Show moreLast updated: 2 days ago
    • Promoted
    Team Leader - RCM

    Team Leader - RCM

    Credence Global Solutionsamritsar, punjab, in
    Credence Global Solutions is a diversified technology-driven financial transformation company with deep expertise and focus on Receivables Management, Health-care RCM, Technology Platforms and Cont...Show moreLast updated: 17 days ago
    • Promoted
    Freelance SAP EXA / PAPM Application Developer – Transfer Pricing Specialist

    Freelance SAP EXA / PAPM Application Developer – Transfer Pricing Specialist

    ThreatXIntelamritsar, punjab, in
    ThreatXIntel is a dynamic cybersecurity startup dedicated to safeguarding businesses of all sizes against digital threats. We provide customized, affordable solutions tailored to the unique needs of...Show moreLast updated: 2 days ago
    • Promoted
    D365 CRM Developer

    D365 CRM Developer

    Zensar Technologiesamritsar, punjab, in
    Job Description – Dynamics 365 (CE) CRM Developer.NET, JavaScript, Plugins, Power Automate, Azure (Logic Apps, Functions), Dataverse.Show moreLast updated: 26 days ago
    • Promoted
    CRM CE Technical - Microsoft Dynamics

    CRM CE Technical - Microsoft Dynamics

    HCLTechamritsar, punjab, in
    CRM CE Technical - Microsoft Dynamics : .Extensive technical knowledge / configuration expertise of Microsoft Dynamics 365 CE and Power Platform with successful delivery experience of Microsoft Dynam...Show moreLast updated: 28 days ago
    • Promoted
    WMS Implementation Manager

    WMS Implementation Manager

    Globus Logisticsamritsar, punjab, in
    Microsoft Dynamics 365 SCM Module (WMS,TMS, PMS).If you have hands-on experience in driving end-to-end SCM rollouts and love shaping smart logistics solutions—this role is for you!.Preference will ...Show moreLast updated: 24 days ago
    • Promoted
    Process Excellence Expert - OTC

    Process Excellence Expert - OTC

    AB InBev GCC Indiaamritsar, punjab, in
    AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev.The center leverages the power of data and analytics to drive growth for critical business functions such as op...Show moreLast updated: 5 days ago
    • Promoted
    Sr SAP CRM Technical

    Sr SAP CRM Technical

    YASH Technologiesamritsar, punjab, in
    Join Yash Technologies, a company with a hybrid & Hybrid work culture and ideal work-life balance! We are currently hiring experienced professionals in #. Support experience is required Higher level...Show moreLast updated: 6 days ago
    • Promoted
    CRM & Sales Operations Expert - 50815

    CRM & Sales Operations Expert - 50815

    Turingamritsar, punjab, in
    Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing support...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Director, Crm

    Director, Crm

    CventAmritsar, Republic Of India, IN
    Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent deli...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    Crm & Retention Manager

    Crm & Retention Manager

    PlumAmritsar, Republic Of India, IN
    LTV), engagement, and loyalty across our D2C ecosystem.This role combines strategy, analytics, and creativity — focused on strengthening customer relationships through data-led insights, automated ...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    Nexthink SME

    Nexthink SME

    People Prime Worldwideamritsar, punjab, in
    LTIMindtree is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies.Powered by m...Show moreLast updated: 13 hours ago
    • Promoted
    HCM Time & Absence Functional

    HCM Time & Absence Functional

    Best Infosystems Ltd.amritsar, punjab, in
    HCM Time & Absence Functional_Contract (One Year)_Pan India(Remote).We are seeking an experienced Oracle HCM Time & Absence Product & Configuration Subject Matter Expert (SME) to lead and support t...Show moreLast updated: 30+ days ago
    • Promoted
    Product Director - Banking Software CRM (Microsoft Dynamics CRM)

    Product Director - Banking Software CRM (Microsoft Dynamics CRM)

    VeriParkamritsar, punjab, in
    We enable financial institutions to become digital leaders.As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazin...Show moreLast updated: 30+ days ago
    • Promoted
    Manager - Crm

    Manager - Crm

    EmeritusAmritsar, Republic Of India, IN
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 17 days ago
    • Promoted
    Desktop Support Specialist

    Desktop Support Specialist

    ITC InfotechKapurthala, Punjab, India
    Job Opportunity Desktop Support Specialist at ITC Infotech.End user support (not remote support).Networking, DNS, LAN, WAN, DHCP, Outlook Configuration. Kindly share the below details along with you...Show moreLast updated: 19 days ago
    • Promoted
    E-commerce Marketplace Expert - 50813

    E-commerce Marketplace Expert - 50813

    Turingamritsar, punjab, in
    Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing support...Show moreLast updated: 2 days ago