Telephone Operator

Company Description

At Harivallabhi, we blend tradition with elegance to bring you timeless treasures. As a newly established jewellery and apparel destination, we specialize in exquisite Gold and Silver jewellery along with a curated collection of premium Sarees. Our mission is to offer customers not just ornaments and attire, but an experience that celebrates culture, craftsmanship, and sophistication. Harivallabhi is committed to quality, trust, and customer delight through intricate designs and contemporary styles. Located in Bengaluru, we are your trusted partner in making every occasion memorable.

Role Description

This is a full-time on-site role located in Bengaluru for a Telephone Operator. The Telephone Operator will be responsible for managing incoming and outgoing calls through the switchboard, providing customer support, and ensuring effective communication with clients. Daily tasks include answering and directing calls, offering information, handling inquiries, and maintaining phone etiquette.

Qualifications

Phone Etiquette and Communication skills

Switchboard Operator and Switchboard handling experience

Customer Support skills

Excellent verbal communication and interpersonal skills

Ability to work independently and under minimal supervision

High school diploma or equivalent is required; additional qualifications in customer service management are a plus