Product Head - Ocean Freight

ConfidentialMumbai, India

12 days ago

Job description

Responsibilities

Product Strategy & Development : -

Define and execute the ocean freight product strategy for both FCL and LCL services.
Develop trade lane-specific plans (e.g., Asia-Europe, ISC-Middle East, ISC-Africa).
Innovative service offerings include value-added services and digital solutions.

Carrier & Vendor Management : -

Build and maintain strategic relationships with shipping lines and co-loaders.

Negotiate competitive freight rates, space allocations, and service contracts.

Monitor carrier performance and resolve service issues proactively.

Pricing & Procurement : -

Lead pricing strategy and procurement for ocean freight across trade lanes.

Ensure margin optimization while maintaining market competitiveness.

Collaborate with sales and finance teams for pricing governance and approvals.

Operational Excellence : -

Work closely with operations teams to ensure service quality and process efficiency.

Drive automation, digitalization, and standardization of ocean freight processes.

Monitor KPIs such as transit time, cost per shipment, and customer satisfaction.

Sales Enablement & Market Intelligence : -

Support sales teams with product training, market insights, and solution design.

Analyze market trends, competitor offers, and customer feedback.

Develop marketing collateral and product presentations.

Compliance & Risk Management : -

Ensure adherence to international shipping regulations and customs laws.

Mitigate risks related to cargo claims, documentation errors, and regulatory audits.

Preferred Skills

Familiarity with digital freight platforms and TMS systems.

Experience working with global freight forwarders or NVOCCs.

Ability to manage cross-functional teams and drive change.

Strong commercial mindset with a customer-centric approach.

Qualifications

Bachelor's or master's degree in Logistics, Supply Chain, International Business, or related field.

15+ years of experience in ocean freight forwarding, product management, or carrier relations.

Strong understanding of global trade lanes, INCOTERMS, and shipping documentation.

Proven experience in pricing, procurement, and vendor negotiations.

Excellent leadership, analytical, and communication skills.

Skills Required

Service Quality, process efficiency , Market Intelligence, Procurement, pricing strategy , Automation

Head Product • Mumbai, India