Customer Relations SpecialistThe Hindu • Chennai, Republic Of India, IN
Customer Relations Specialist
The Hindu • Chennai, Republic Of India, IN
20 hours ago
Job descriptionMonitor & review call centre operations ensuring service levels adherence. Provide process and product training & refresher training to call centre team to ensure quality of interactions at all touch points. Co-ordinate with regional SPOCs in resolving customer complaints. Engage with readers and resolve escalations as per the process timelines. Ensure reporting requirements of business needs are met as per timelines & support existing MIS deliverables. Work towards process improvements through regular process reviews & corrective actions addressing process gaps, recurring issues.
Primary Responsibility
- Manage customer interactions at call centre effectively adhering to the guidelines & SOP and
C-Sat scores.
Qualification - Any Degree ( Regular )
Experience - 3 to 6 Years
Create a job alert for this search
Customer Specialist • Chennai, Republic Of India, IN
Related jobs
Customer Relations Manager
Magnus India Consulting Services • Republic Of India, IN
Looking for a Customer Success Lead for a Leading Internet Based Company.Show more
Last updated: 4 hours ago • Promoted • New!
Campus Relations Specialist
Jefferies • Republic Of India, IN
Jefferies,’’ ‘‘we,’’ ‘‘us’’ or ‘‘our’’) is a U.Our largest subsidiary, Jefferies LLC, a U.Jefferies International Limited, a U.
Our strategy focuses on continuing to build out our investment banking...Show more
Last updated: 5 days ago • Promoted
Customer Relations Lead
Triple • Republic Of India, IN
Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show more
Last updated: 30+ days ago • Promoted
Customer Relations Specialist
upGrad Rekrut • Republic Of India, IN
Relationship manager builds and maintains strong, positive connections with clients, acting as a crucial link between the company and its customers.
They focus on understanding client needs, providi...Show more
Last updated: 30+ days ago • Promoted
Senior Client Relations Specialist
Schbang • Republic Of India, IN
Years of experience in a relevant field.Major Roles & Responsibilities : .Interacting with the account planning team and devising an appropriate campaign strategy.
Act as the main point of contact in ...Show more
Last updated: 5 days ago • Promoted
Client Relations Specialist
Kuickfit - Engineered Nutrition LLP • Republic Of India, IN
We are looking for an experienced customer relation executive to join our team.You will ensure that our customers receive great customer service.
You’ll be responsible for promptly addressing their ...Show more
Last updated: 30+ days ago • Promoted
Customer Relations Specialist
WorkGeek Services • New Delhi, Republic Of India, IN
Respond promptly to customer inquiries via phone, email, chat, or social media.Assist customers with product details, order placements, returns, and refunds.
Troubleshoot and resolve product or serv...Show more
Last updated: 23 days ago • Promoted
Customer Relations Specialist
FRANCOIS COMPRESSORS INDIA PRIVATE LIMITED • Pune, Republic Of India, IN
Company Name : Francois Compressors India Pvt Ltd.Job Location : Pirangut, Pune, Maharashtra.François Compressors India Pvt.
AF Compressors Group, head quartered in Belgium, offering compressed air so...Show more
Last updated: 23 days ago • Promoted
Client Relations Specialist
Mancer Consulting Services • New Delhi, Republic Of India, IN
MANCER Consulting group is a leading provider of talent management solutions with service offerings that include Executive Search.
Executive Selection, RPO, Talent Analytics, Start-Up Boost and Man ...Show more
Last updated: 11 days ago • Promoted
Client Relations Specialist
Qube Cinema • Chennai, Republic Of India, IN
At Qube Cinema, technology and innovation are at our core.Our purpose is to bring to life every story - to engage, entertain and enlighten the world.
As a company with a passion for cinema, we are c...Show more
Last updated: 23 days ago • Promoted
Customer Relations Specialist
Ernesto Ventós • Republic Of India, IN
Essential Oils & Aroma Chemicals for the Flavors & Fragrances Industry with the Head Quarters located in Barcelona, Spain.
The company has 9 subsidiaries around the world and.Indian one, located in ...Show more
Last updated: 16 days ago • Promoted
Customer Relations Specialist
Petpooja • Pune, Republic Of India, IN
Petpooja Restaurant Billing Platform.You will represent Petpooja in the market, drive sales targets, and ensure customer satisfaction.
Two-wheeler with a valid driving license.Generate leads through...Show more
Last updated: 16 days ago • Promoted
Influencer Relations Specialist
FCB Kinnect • Republic Of India, IN
You’ll be the force behind the numbers—turning smart negotiations into stronger campaigns.From securing the best talent rates to building long-term agency relationships, you’ll help us deliver infl...Show more
Last updated: 12 days ago • Promoted
Influencer Relations Specialist
El Sol Strategic Consultants • New Delhi, Republic Of India, IN
Associate Marketing Consultant - Influencer / Sourcings at El Sol Strategic Consultants [ESSC].Vision : To have an El Soul [team member] who is a self-starter.
Thinks and acts like a leader, similar to...Show more
Last updated: 1 day ago • Promoted
Customer Relations Specialist
Fluidscapes Consultants • Republic Of India, IN
Client Relationship Management.Serve as the primary point of contact for client.Would be POC to the client for daily deliverables / execution.
Build and nurture long-term relationships with clients, ...Show more
Last updated: 5 days ago • Promoted
Customer Relations Specialist
Pacific Blue Cargo Pvt. Ltd. • Republic Of India, IN
We suggest you enter details here.This is a full-time on-site role based in Mumbai for a Customer Service Executive.The role involves providing exceptional customer support, ensuring customer satis...Show more
Last updated: 22 days ago • Promoted
Client Relations Specialist
Rig Logistics Inc • Republic Of India, IN
RIG Logistics is an asset-based carrier in Canada.We specialize in delivering assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, including dedicate...Show more
Last updated: 19 days ago • Promoted
Client Relations Specialist
LYZOO TECHNOLOGIES PRIVATE LIMITED • Chennai, Republic Of India, IN
We looking for a Customer Support Executive to join our organization.The desired candidates responsible for maintaining strong relationships with customers by providing excellent service, addressin...Show more
Last updated: 20 hours ago • Promoted • New!