Systems Reliability Engineer

Hiring : Infra Engineer (Linux / Windows – Incident & Event Management)

📍 Location : Bangalore

🕒 Shift : 24×7 Rotational

🏢 Function : Lenovo – SAP Managed Services

Role Overview

We are looking for an Infra Engineer to proactively monitor and manage infrastructure-level alerts and incidents, ensuring high availability and performance of SAP landscapes hosted on Azure and AWS.

Key Responsibilities

• Monitor infrastructure alerts (CPU, memory, disk, network) using Azure Monitor, AWS CloudWatch, and Zabbix .
• Validate, troubleshoot, and escalate critical alerts to SMEs within defined SLAs .
• Perform OS-level troubleshooting and service restarts for Windows & Linux (SLES / RHEL) servers.
• Coordinate with Cloud / Platform teams for VM restoration, scaling, and resource optimization .
• Review logs, identify anomalies, and support incident investigations.
• Execute patching and OS updates as per maintenance schedules.
• Maintain configuration, capacity, and availability dashboards.
• Contribute to DR drills , post-incident reviews, and RCA preparation.

Core Technical Skills

Preferred Certifications

Experience & Competencies

Key Performance Indicators