Advanced Application Engineer

Job Description :

Shift Timings : 6PM to 3PM IST / 8PM to 5AM IST & 1PM to 10PM IST / 10PM to 7AM IST or Should be flexible with any shifts.

Job Description

Job Title : Microsoft Windows Desktop Management.

Location : BDC10

As MS Windows Desktop Support Engineer the candidate should be responsible for ensuring all incidents and outages are closed in a timely manner properly documented tracked and resolution occurs.

Roles & Responsibilities :

• Manage Incident Issues and Outage management Investigation and restoration.
• Collaborate with cross-functional teams to ensure timely resolution of issues.
• Ensure compliance with IT policies procedures and standards are followed.
• Proactively identify opportunities to improve processes systems and tools to enhance the efficiency of IT support.
• Coordinate with external vendors and service providers for hardware / software maintenance and support as needed.
• Provide operational support role in a multi-shift 24 / 7 and should be able to work across various shifts.

Professional & Technical Skills :

Qualifications :

Key Skills

Children Activity,EAM,Engineering Support,Maintenance Engineering,Accident Investigation,Branding

Employment Type : Full Time

Experience : years

Vacancy : 1