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Territory Manager CAT SPARC
Territory Manager CAT SPARCAPP • Chennai, Tamil Nadu, India
Territory Manager CAT SPARC

Territory Manager CAT SPARC

APP • Chennai, Tamil Nadu, India
15 days ago
Job description

Career Opportunities

Position

TM

Location

chennai

Department

Customer Advisory Team

Band

4B

Reporting to

ZH SPARC

JOB SUMMARY

Is responsible for managing developing & supervising the team with a key focus on Service to sales through relationship management sales productivity-per-executive thereby achieving sales & service targets.

KEY RESPONSIBILITIES :

Identify interview and select sales executives with support from HR.

  • To meet the following productivity measures for the unit : Premium per executive case rate persistency retention and a high % of executives exceeding planned productivity standards
  • Exceed revenue targets
  • Undertake joint field work with executives and observe / demonstrate successful selling skills
  • Conduct Fortnightly performance review (PRP) with executives
  • Help executives use the GOLD system for maximizing business from a given target market
  • Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
  • Ensure that all executives under supervision perform 100% as per the companys rules and regulations wrt. Need based selling Compliance and Customer service
  • Effectively manage track and convert leads provided by the in-house telemarketing unit.
  • Engage with customers to provide quick response to customer queries provide customer service.
  • Assist in Direct customer service policyholders complaint resolution.
  • Ensure retention of in his allocated book of relations.
  • Educate team / prospects about MNYL products vis-à-vis products of competition to enable them in taking appropriate decisions

MEASURES OF SUCCESS :

  • Target Achievements (Adj. AFYP NOP % Penetration in assigned book of relations of team & Product Mix)
  • Team G3 standard productivity (mainly case rate case size & Collections) and % of executives consistently achieving G3 standards.
  • Retention of Team
  • Persistency of Portfolio
  • Process Compliance
  • Timeliness & accuracy of reports
  • % Collection (Plan Vs Actual)
  • Complaint Resolution / Customer satisfaction
  • Self Development : Induction / Certifications / Trainings / Completion of Licensing

    DESIRED QUALIFICATIONS AND EXPERIENCE :

  • Graduate preferably with an MBA degree
  • Total experience should be 8-10 Yrs with min. 3- 5 years experience in handling of Sales Reps / Agents / DSAs.
  • KNOWLEDGE / SKILLS / ABILITIES

  • Familiarity with the local market
  • Ability to supervise develop & motivate team.
  • Result Orientation
  • Leadership ability
  • Disciplined structured & process driven
  • Career Opportunities

    Position

    TM

    Location

    chennai

    Department

    Customer Advisory Team

    Band

    4B

    Reporting to

    ZH SPARC

    JOB SUMMARY

    Is responsible for managing developing & supervising the team with a key focus on Service to sales through relationship management sales productivity-per-executive thereby achieving sales & service targets.

    KEY RESPONSIBILITIES :

    Identify interview and select sales executives with support from HR.

  • To meet the following productivity measures for the unit : Premium per executive case rate persistency retention and a high % of executives exceeding planned productivity standards
  • Exceed revenue targets
  • Undertake joint field work with executives and observe / demonstrate successful selling skills
  • Conduct Fortnightly performance review (PRP) with executives
  • Help executives use the GOLD system for maximizing business from a given target market
  • Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
  • Ensure that all executives under supervision perform 100% as per the companys rules and regulations wrt. Need based selling Compliance and Customer service
  • Effectively manage track and convert leads provided by the in-house telemarketing unit.
  • Engage with customers to provide quick response to customer queries provide customer service.
  • Assist in Direct customer service policyholders complaint resolution.
  • Ensure retention of in his allocated book of relations.
  • Educate team / prospects about MNYL products vis-à-vis products of competition to enable them in taking appropriate decisions
  • MEASURES OF SUCCESS :

  • Target Achievements (Adj. AFYP NOP % Penetration in assigned book of relations of team & Product Mix)
  • Team G3 standard productivity (mainly case rate case size & Collections) and % of executives consistently achieving G3 standards.
  • Retention of Team
  • Persistency of Portfolio
  • Process Compliance
  • Timeliness & accuracy of reports
  • % Collection (Plan Vs Actual)
  • Complaint Resolution / Customer satisfaction
  • Self Development : Induction / Certifications / Trainings / Completion of Licensing

    DESIRED QUALIFICATIONS AND EXPERIENCE :

  • Graduate preferably with an MBA degree
  • Total experience should be 8-10 Yrs with min. 3- 5 years experience in handling of Sales Reps / Agents / DSAs.
  • KNOWLEDGE / SKILLS / ABILITIES

  • Familiarity with the local market
  • Ability to supervise develop & motivate team.
  • Result Orientation
  • Leadership ability
  • Disciplined structured & process driven
  • Required Experience :

    Manager

    Key Skills

    Business Development,Sales Experience,Microsoft Outlook,Retail Sales,Account Management,Territory Management,Analysis Skills,Outside Sales,Insurance Sales,CPT Coding,negotiation,Logistics

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Territory Manager • Chennai, Tamil Nadu, India

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